IT Business Analyst

We’re looking for IT Business Analyst to join our Group Functions Data Office team at MBPS. In this role, you are expected to act as a bridge between business stakeholders and IT teams, ensuring that business requirements are accurately translated into technical solutions. This role involves analyzing business processes, identifying opportunities for improvement, and delivering technology-driven solutions that support organizational goals.

Position Responsibilities:

• Collaborate with data engineers and solution architects to design and implement data pipelines using Azure Data Factory, Azure Data Lake Storage, and Azure Synapse Analytics.
• Validate that solutions meet defined requirements, data standards, and architectural guidelines.
• Create and update data flow diagrams to ensure clear visualization of data pipelines and data movement.
• Maintain data dictionaries, metadata repositories, and lineage documentation to support data governance and transparency.
• Conduct comprehensive requirements gathering and analysis for data focused initiatives, ensuring alignment with business and technical objectives.
• Translate business requirements into detailed functional and technical specifications to support scalable data pipeline development.
• Develop and maintain standardized documentation, including Business Requirements Documents (BRDs) and source-to-target mapping (STM) documents to support accurate data ingestion and transformation processes.

Required Qualifications:

• Bachelor’s degree in Computer Science / Information Technology, Financial / Investments, Legal Management degree holder or other relevant post-secondary education preferred. 
• 2 years BA experience with Information Technology, Financial Services or Middle and Back office operations enabling integrated solutions to optimize processes, technology, data etc. 
• Experience in Agile Methodology is an advantage
• Knowledge in Azure Environment is an advantage 
• Quick to adapt with proven experience learning new products, technologies and tools 
• Knowledgeable in Data Discovery, requirements gathering, UAT testing and other development documentation.
• Ability to identify and pursue continuous improvements  
• Excellent negotiating skills and an ability to manage inter-departmental work relationships.  
• Strong influencing skills with ability to make sound recommendations 
• Previous experience in the financial services, wealth management or insurance industry 
• Must pass current job expectations and meet performance metrics. 
• Amenable to work in a hybrid set-up (3x onsite per week)
• Amenable to work in EST time zones (Night Shift)

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].