At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we’re not stopping there.
We are seeking an experienced IT Business Analyst to support the delivery of strategic technology initiatives across enterprise applications, infrastructure, and knowledge and information management environments. This role plays a critical part in ensuring business needs are clearly understood, analysed, and translated into practical solutions that align with organisational objectives and technology capabilities. This role is a 6-month contract based on-site in Hobart.
RequirementsWhat You'll Do
- Lead business analysis activities across enterprise application, infrastructure, and information management projects.
- Elicit, analyse, document, and validate business, functional, and non-functional requirements through workshops, interviews, and stakeholder engagement.
- Analyse and model current and future state business processes, identifying opportunities to improve efficiency, governance, and service delivery.
- Assess impacts across enterprise systems, infrastructure platforms, and information management environments, ensuring solutions align with business objectives.
- Develop and maintain requirements traceability, ensuring clear alignment between business needs, solution design, testing, and implementation outcomes.
- Support solution evaluation, business case development, and decision-making through evidence-based analysis and recommendations.
- Contribute to procurement activities, vendor assessments, and solution selection processes.
- Support testing activities, including requirements validation, test planning, user acceptance testing, and defect management.
- Build strong relationships with stakeholders across business and technology teams, facilitating collaboration and managing competing priorities.
- Produce high-quality analysis artefacts including business requirements, process maps, user stories, use cases, business rules, and traceability matrices.
- Ensure analysis deliverables are accurate, consistent, and aligned with governance, compliance, and project standards.
- Proven experience as a Business Analyst within complex IT or enterprise environments, with a minimum of 5 years' experience delivering technology-focused projects.
- Strong business analysis capability across enterprise applications, infrastructure, and knowledge/information management initiatives.
- Demonstrated experience working with platforms such as SharePoint, OpenText, SAP, Microsoft 365, or similar enterprise systems.
- Expertise in requirements elicitation, process modelling, stakeholder facilitation, and business process improvement.
- Experience analysing system impacts, dependencies, integrations, and organisational change implications.
- Strong understanding of information management, governance, records management, and content management principles.
- Experience supporting procurement activities, vendor evaluations, and solution assessments.
- Practical experience supporting testing and quality assurance activities throughout project delivery.
- Excellent communication, facilitation, and stakeholder engagement skills, with the ability to influence outcomes across technical and non-technical audiences.
- Strong analytical and problem-solving skills, with the ability to provide clear, evidence-based recommendations.
- Experience working within project delivery frameworks and collaborating effectively with project managers, architects, technical specialists, and business stakeholders.
- Relevant tertiary qualifications in Business, Information Technology, or a related discipline are highly regarded.
- Business Analysis certifications (e.g. CBAP, CCBA, ECBA, Agile BA) will be viewed favourably.
Benefits
Why You'll Love Working Here:
Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:
- Extensive training and development opportunities that enable continual growth as part of your career planning.
- Extensive discounts and benefits to maximise your money.
- A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.
Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.
Skills Required
- Minimum 5 years' experience as a Business Analyst in complex IT or enterprise environments
- Proven business analysis across enterprise applications, infrastructure, and information/knowledge management
- Experience with platforms such as SharePoint, OpenText, SAP, Microsoft 365 or similar
- Expertise in requirements elicitation, process modelling, stakeholder facilitation, and business process improvement
- Experience analysing system impacts, dependencies, integrations, and organisational change implications
- Strong understanding of information management, governance, records management, and content management principles
- Experience supporting procurement activities, vendor evaluations, and solution assessments
- Practical experience supporting testing and quality assurance activities (test planning, UAT, defect management)
- Excellent communication, facilitation, stakeholder engagement, and influencing skills
- Ability to produce high-quality analysis artefacts (requirements, process maps, user stories, use cases, traceability matrices)
- Availability to work on-site in Hobart for a 6-month contract
- Valid Vulnerable People / Working with Children Check (WWCC) and Police Check
- Relevant tertiary qualification in Business, IT, or related discipline
- Business Analysis certifications (CBAP, CCBA, ECBA, Agile BA)
What We Do
Here at Centorrino Technologies, or CT as we like to call ourselves, we start with the customer and work our way back to the tech. Over the past decade we have been working hard to provide the very best managed ICT services to the education, government and corporate sectors. We exist to empower our customers with a frustration free tech environment, achieving this by creating an environment where employees love their work and deliver over and above customer’s expectations. All services and solutions with us are tailored to ensure the needs of each individual customer is put at the centre of every design. Beginning with our core offerings - Managed ICT Services, Solution Design, Project Delivery, Cloud implementation, migration and optimization, Backup & Disaster Recovery, Connectivity and Voice, Collaboration and Audio Visual and Staff Augmentation – we have a solution to meet all shapes and sizes. Learn more at www.ct.com.au
