IT Business Analyst

Position: IT Business Analyst

Role Overview

The organization is seeking an experienced IT Business Analyst to support a large, complex digital and systems transformation initiative. This role works closely with project management, delivery teams, vendors, and business stakeholders across the full project lifecycle.

The Business Analyst will play a key role during the design, implementation, and testing phases, ensuring business needs are accurately translated into high‑quality system solutions that align with public‑sector standards, governance, and digital service requirements.

Key Responsibilities

• Support design, implementation, and testing phases of assigned initiatives
  
• Report assignment progress regularly, identify risks/issues, and recommend mitigation strategies
  
• Lead or participate in cross‑functional teams developing business and technology solutions
  
• Conduct feasibility analysis, project scoping, and work effort estimates
  
• Facilitate Joint Application Design (JAD) and Joint Requirements Planning (JRP) sessions
  
• Analyze and document current‑state and future‑state business processes and data flows
  
• Elicit, analyze, validate, and document business and system requirements
  
• Apply standardized requirements management tools and templates
  
• Review and provide feedback on technical design documentation
  
• Participate in walkthroughs at defined project milestones
  
• Ensure effective knowledge transfer throughout the engagement
  
• Follow direction from the Project Manager and/or Lead Business Analyst
  

Key Deliverables

• Business cases and procurement documentation
  
• Business requirements, rules, and process models
  
• System requirements specifications
  
• Business and data glossaries
  
• Business and system use cases
  
• User epics, stories, themes, product backlogs, and sprint plans
  
• Conceptual and logical data models
  
• Functional and non‑functional requirements
  
• Requirements traceability matrices
  
• User interface specifications and prototypes (low and high fidelity)
  
• Reporting specifications
  
• Test plans, strategies, and test cases
  
• Risk and issue logs
  
• Status reports and work plans
  
• Architecture artifacts required for governance reviews
  
• Additional project artifacts as required
  

Development & Testing Support

• Support development teams during build and testing
  
• Review test strategies, plans, and test cases
  
• Manage defect logs and issue resolution
  
• Support integration, system, and user acceptance testing
  
• Respond to end‑user inquiries
  
• Coordinate risks, dependencies, and inter‑project activities
  
• Maintain all artifacts in a shared project repository
  

Qualifications & Skills

Technical & Methodology

• Strong knowledge of SDLC and delivery methodologies (Agile, Waterfall, Iterative)
  
• Experience with UML, business object‑oriented modeling, and structured analysis techniques
  
• Experience analyzing and estimating large, integrated mainframe and mid‑tier systems
  
• Experience supporting complex online and batch transaction environments
  
• Experience modernizing and supporting legacy systems, including COTS implementations
  
• Experience with backlog management, sprint planning, and Agile facilitation
  
• Experience with prototyping, reporting, and requirements management tools
  

Business Analysis & Public Sector Experience

• Strong experience producing comprehensive BA deliverables
  
• Experience working within public‑sector governance, architecture, and compliance frameworks
  
• Knowledge of digital service standards and accessibility requirements (AODA)
  
• Experience with feasibility studies, business cases, and approvals processes
  
• Understanding of enterprise architecture checkpoints and governance models
  

Soft Skills

• Excellent analytical, problem‑solving, and decision‑making skills
  
• Strong communication, facilitation, and presentation abilities
  
• Ability to work independently and collaboratively
  
• Strong stakeholder management and negotiation skills
  
• Creative, user‑centric mindset with attention to detail
  

Experience

• 8+ years of Business Analysis experience
  
• Proven experience delivering complex, enterprise‑scale initiatives
  

About Symbiotic Digital

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