Business Analyst & Project Management Intern
This full-time internship will run from May 24 through July 31, 2027, and will be based at SERVPRO Corporate Headquarters in Gallatin, Tennessee. The position pays $20.00 per hour. Please note that housing, relocation assistance, and other accommodations are not provided by the Company.
Job Summary
The Business Analyst & Project Management Intern's goal is to understand day-to-day operations within SERVPRO and IT. Through interning with our Product team, the intern will obtain an understanding of the business side of IT with the team of business analysts and project managers. This opportunity will provide the opportunity to gain hands-on experience and develop a strong foundation in business product support, requirements documentation, stakeholder engagement, basic project management, and release management. The BA/PM Intern will work closely with experienced professionals who are committed to their growth and development.
You will
- Participate in weekly intern activies as scheduled and assigned.
- Attend team meetings and department events.
- Shadow experienced employees to learn business operations.
- Assist with department projects and initiatives.
- Assist in documenting requirements for smaller enhancements.
- Support process improvement initiatives.
- Participate in special projects assigned by supervisors.
You have
- Excellent written and verbal communication skills.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Excellent organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
- A proactive and creative mindset, with a willingness to learn and contribute new ideas.
- Strong attention to detail and accuracy in all aspects of work.
- Ability to work independently as well as collaboratively in a team environment.
Education
- High School diploma or equivalent is required.
- Must be a current Junior or Senior enrolled in college, pursuing an undergraduate degree in Data & Analytics, Data Science, Applied AI or a related field.
About SERVPRO
For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.
SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Skills Required
- High school diploma or equivalent
- Current college junior or senior
- Currently pursuing an undergraduate degree in Data and Analytics, Data Science, Applied AI, or a related field
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Excellent written and verbal communication skills
- Strong organizational and multitasking skills, including the ability to prioritize tasks and meet deadlines
- Proactive and creative mindset with willingness to learn and contribute ideas
- Strong attention to detail and accuracy
- Ability to work independently and collaboratively in a team environment
What We Do
Servpro Industries, LLC is a leading franchisor specializing in fire, water, and mold cleanup and restoration services across the United States and Canada. The company provides residential and commercial property emergency services and large-scale disaster recovery. With a mission to be the premier cleaning and restoration company in the world, Servpro supports thousands of independent entrepreneurs through its extensive franchise system.
