IT Business Analyst - PLM

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity: 

We are seeking a process-oriented Business Analyst to spearhead the Future State PLM transformation initiative. This role will be responsible for assessing current-state PLM processes, gathering cross-functional business requirements, and helping define the vision and roadmap for a scalable, future-ready PLM ecosystem. The Business Analyst will serve as a key liaison between business stakeholders and technical teams to ensure the new PLM solution aligns with enterprise objectives and supports end-to-end product lifecycle processes within CPG industry. The candidate must be willing to work on site 4 days a week in El Segundo, Mattel HQ, USA.

What Your Impact Will Be: 

Current State Assessment & Gap Analysis

• Redesign of PLM processes to align with business objectives and technological advancements based on leading practices within CPG.
• Develop and execute transformation roadmaps for the integration of FlexPLM, Windchill, ThingWorx, and 3rd party CAD systems.
• Document and evaluate current PLM business processes, systems, and data flows across Engineering, Quality, Regulatory, Supply Chain, and Product Development teams.
• Identify pain points, inefficiencies, and manual dependencies in the current state.
• Conduct stakeholder discussion and workshops to capture business needs and priorities.

Future State Design & Roadmap

• Work with functional leads to define future state business processes and operating models.
• Develop business use cases, process flows, and capability maps to support future state definition.
• Align future state capabilities with enterprise PLM vision, compliance needs, and digital transformation goals.

Requirements Management

• Translate business needs into clear, testable functional and non-functional requirements for future PLM solutions.
• Manage and maintain a structured backlog of business requirements, ensuring traceability through implementation.
• Collaborate with PLM architects and vendors to ensure proposed solutions meet business expectations.

Testing & Validation

• Support test planning, user acceptance testing (UAT), and validation activities for future state processes.
• Partner with business users to verify that new capabilities are aligned to business needs and are fit for use.

Stakeholder Engagement & Change Readiness

• Collaborate with project teams in the execution of PLM transformation initiatives, ensuring adherence to timelines.
• Serve as the key business liaison between functional teams and IT/solution delivery teams.
• Support organizational change management efforts through documentation, communication, and training support.
• Provide input into migration, onboarding, and adoption plans for future state tools and processes.

Communication: Facilitate effective communication between offshore and onshore teams, ensuring transparency and alignment on project status, risks, and issues.

Problem Solving: Proactively identify and resolve technical and operational challenges to ensure smooth project execution.

Stakeholder Management: Build and maintain strong relationships with key stakeholders, providing regular updates and addressing any concerns or requirements.

What We’re Looking For:

• Education: Bachelor's degree in engineering, Information Systems, Supply Chain, or related discipline.
• Experience: 3+ years of experience in PLM systems analysis, implementation, and management. Proven experience with any PLM systems, Windchill, Thing Worx, and CAD systems (e.g., Creo, Solidworks, Freeform, Artios Cad). Strong background in business process analysis and system integration within the product development lifecycle.
• Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges.
• Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones.

Preferred Qualifications:

• Experience with large-scale PLM transformation or system implementation programs within CPG industry.
• Understanding digital thread, digital twin, or model-based enterprise concepts.
• Exposure to Agile delivery models and tools (e.g., JIRA, Azure DevOps).
• Excellent communication and stakeholder management skills across business and IT functions.

*The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential. 

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
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