IT Business Analyst @MarshTech

Company:Mercer

Description:

We are seeking an IT Business Analyst to support a SaaS application by combining business analysis and product management responsibilities. This role will gather requirements, coordinate system enhancements, support implementation activities, and work with stakeholders to ensure the platform meets business needs.

Marsh has established its EMEA Technology Hub in Cluj, Romania, reflecting our commitment to innovation and excellence. This hub is central to our digital strategy, addressing emerging challenges and enhancing service delivery through advanced technology solutions that empower our clients and promote sustainable growth.

We will count on you to:

• Support the delivery of regulatory-driven assessment initiatives across Europe and the UK.
• Partnering with internal Legal and Compliance to gather requirements and translate them into clear, actionable documentation.
• Serve as a liaison between the Compliance and development team.
• Analyze business needs and regulatory requirements, helping to define functional solutions and implementation considerations.
• Coordinate delivery activities across multiple stakeholders, ensuring actions are tracked, priorities are clear, and commitments are followed through.
• Assist with maintenance and updates of structured project and product documentation, including requirements, process notes, decisions, risks, dependencies, and status updates.
• Contribute to product support activities, including issue investigation, stakeholder queries, and coordination of fixes or enhancements.
• Support configuration, testing, and validation activities as needed to ensure solutions meet business expectations.
• Help identify risks, blockers, and dependency conflicts early, and work proactively to resolve or escalate them.
• Build strong working relationships across teams and influence stakeholders to drive accountability and delivery.
• Contribute to product roadmap discussions by capturing feedback, identifying opportunities for improvement, and supporting prioritization.

What you need to have

• Excellent communication both in English and Romanian
• 3-5 years of experience in business analysis, product management, and project coordination
• Familiarity with SaaS applications and agile delivery
• Strong communication, organization, and stakeholder management skills
• Ability to independently as a local hire, managing work with minimal supervision

What makes you stand out:

• Hands on configuration experience
• Experience working with regulatory projects or legal compliance teams

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.