Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
The IT Business Analyst Leader is a highly skilled and deep subject matter expert in more than one complex enterprise application such as SAP, Oracle, Microsoft, etc.
This role is responsible for managing the testing and troubleshooting of the functionality of the installed enterprise applications and/or systems.
This role leads the planning, designing and implementation of multiple assigned enterprise applications and/or systems, as well as performs all of the tasks defined by the project, gathering facts, analyzing client requirements and designing solutions that demonstrate the functionality to support the findings.
This role is responsible for managing large, complex engagements and may assist with portions of smaller engagements when required.
- Lead requirement elicitation through client interviews and workshops
- Analyze business processes and define As-Is / To-Be workflows
- Define and document business and functional requirements clearly
- Produce and clearly explain key BA deliverables, including:
- Business Requirement Documents (BRD)
- Screen definition and screen list
- Interface requirement definitions
- Functional structure / system function allocation diagrams
- Lead stakeholder alignment and gain agreement from both clients and development teams
- Communicate requirements effectively to engineers, functional consultants, and testers
- Support test planning and User Acceptance Testing (UAT)
- Collaborate with Project Managers on scope control, issue management, and change requests
- Communicate with Japanese clients in Japanese, when required by the project
- 4+ years of experience as a Business Analyst or in a similar role in IT system development projects
- Strong experience in upstream phases, including:
- Business analysis (As-Is / To-Be)
- Requirements definition (business and functional requirements)
- Basic functional design and early solution shaping
- Solid understanding of system development lifecycle in Waterfall and/or Agile projects
- Ability to clearly explain requirements and deliverables and lead consensus among
- stakeholders
- Strong communication, facilitation, and documentation skills
- Business-level English communication skills (written and spoken)
- Experience using screen mockup or prototyping tools (e.g. Figma, Adobe XD)
- Experience supporting requirement clarification using wireframes or prototypes
- Experience as a BA for ERP or enterprise systems (D365 F&O, Business Central, SAP, etc.)
- Business domain knowledge in manufacturing, logistics, procurement, inventory, accounting, or finance
- Experience working in Agile / Scrum projects
- Experience with project management or development tools such as JIRA, Redmine, or Azure DevOps
- Japanese proficiency (JLPT N2 or above, or equivalent experience working with Japanese clients)
- Competitive salary based on agreement.
- Full social insurance coverage based on salary.
- Probation with 100% salary.
- Annual bonuses and regular salary reviews.
- Training sponsorship for professional courses and certification exams.
- Comprehensive healthcare coverage for staff and their families.
- Regular health check-ups.
- 15 days of paid annual leave, plus 1 additional day for every 3 years of service, up to 20 days.
- Hybrid working mode.
- Monday to Friday, 08:00 – 12:00 and 13:00 – 17:00.
- Flexible start hours between 7:45 AM and 9:00 AM with manager approval.
Hanoi Office: Room 202, 2nd Floor, HITC Building, 239 Xuan Thuy street, Dich Vong Hau Ward, Hanoi.
Ho Chi Minh Office: 10th Floor, Opal Office Tower, No. 92 Nguyen Huu Canh Street, Thanh My Tay Ward, Ho Chi Minh.
Workplace type:
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Skills Required
- 4+ years experience as a Business Analyst in IT system development projects
- Deep subject matter expertise in multiple enterprise applications (e.g., SAP, Oracle, Microsoft)
- Proven experience in upstream phases: As-Is/To-Be analysis and business and functional requirements definition
- Ability to produce BA deliverables: BRDs, screen definitions, interface requirement definitions, functional allocation diagrams
- Experience leading requirement elicitation via client interviews and workshops and gaining stakeholder alignment
- Solid understanding of system development lifecycle (Waterfall and/or Agile) and basic functional design
- Experience supporting test planning and User Acceptance Testing (UAT) and troubleshooting application functionality
- Strong communication, facilitation, and documentation skills; ability to explain requirements to engineers and testers
- Business-level English (written and spoken)
- Experience with screen mockup or prototyping tools (Figma, Adobe XD)
- BA experience for ERP or enterprise systems (D365 F&O, Business Central, SAP, etc.)
- Business domain knowledge in manufacturing, logistics, procurement, inventory, accounting, or finance
- Experience working in Agile/Scrum projects and with tools such as JIRA, Redmine, or Azure DevOps
- Japanese proficiency (JLPT N2 or equivalent experience working with Japanese clients)
NTT DATA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.
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Fair & Transparent Compensation — Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
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Healthcare Strength — Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
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Wellbeing & Lifestyle Benefits — Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.
NTT DATA Insights
What We Do
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity
