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The Role
Supports IT and business users by troubleshooting issues, configuring transportation and integrated software, analyzing business processes, documenting requirements, and communicating with software architects and developers. The intern assists with reports, financial business case analysis, customer-focused activities, cost and process improvement initiatives, and special projects while gaining experience in transportation technology and business systems.
Summary Generated by Built In
Job Summary & Responsibilities
Ruan is now hiring an IT Business Analyst Intern for Summer 2027.
This is a full-time position that will work a mix of on-site at our downtown Des Moines campus and remote.
The purpose of the internship position is to develop college students that are pursuing a career in IT, business, supply chain, or applicable division. Interns may be exposed to a variety of projects and activities that occur within the transportation business. Interns will have the opportunity to apply knowledge and skills learned in college and demonstrate abilities in the workplace. The position is temporary, nonexempt, part-time/hourly.
The IT Business Analyst Intern will have exposure to Ruan's Technology and business needs by working on smaller projects, helping with requests to send to development, troubleshooting issues.
Other duties include:
- Support production users by resolving business problems for internal and external customers by utilizing problem solving and analytical skills. Quick decision making to implement necessary changes.
- Configure and maintain transportation software and integrated software to support end users. Implement proposed system changes.
- Analyze and evaluate existing or proposed business systems and processes to identify and implement improvements and opportunities to meet business unit objectives in smaller, less complex processes.
- Create user stories/use cases, process & Data flows and scenarios in order to clearly communicate a set of functional requirements. Provide input and support the development of business and functional specifications. Document to ensure business requirements are adequately reflected in development documents.
- Communicate with software architects and developers utilizing technical background.
Carrying out the Company's organizational values and operating in accordance with applicable laws, regulations, and Company policies are required functions. Essential and other important responsibilities and duties may include, but are not limited to, the following:
- % of TIME SPENT
- Duties may include assisting in the preparation of reports and presentation material 25%
- Provide day-to-day business activities focused on meeting internal and external customer needs 25%
- Fully support financial business case analysis 25%
- Participate in major cost and process improvement initiatives and projects, and provide technical support in managing the business unit's financial performance. 20%
- Perform other job-related duties and special projects as required. 5%"
Job Requirements/Minimum Qualifications:
Education: Some College Courses Preferred
Course(s) of Study: IT, Business, Supply Chain, Logistics
Experience: none
- Skills required in the following areas:
- Individual must demonstrate analytical and problem solving abilities. Must have good communication, written and oral, skills. Must have the ability to communicate ideas to others. Must be able to communicate analytical and process information to non-analytical staff.
- Requires good customer service and relationship building. Must have the ability to multi-task under time constraints and set priorities and accomplish duties with little direct supervision.
- Must have strong working knowledge of Microsoft Office applications.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES (KSAs):
- Must be able to commit to Ruan's value statement by acting with integrity in everything we do.
- Must be able to meet behavioral expectations and perform in alignment with our guiding principles: safety, people, customer, performance, and continuous improvement.
- Effective project management skills.
- Effective verbal and written communication skills.
- Ability to prioritize and handle multiple tasks and projects concurrently.
Skills Required
- Some college courses
- Coursework or study in IT, business, supply chain, or logistics
- Analytical and problem-solving abilities
- Strong verbal and written communication skills
- Ability to communicate analytical and process information to non-analytical staff
- Customer service and relationship-building skills
- Ability to multitask, prioritize, and work under time constraints
- Ability to work with little direct supervision
- Strong working knowledge of Microsoft Office applications
- Effective project management skills
- Ability to handle multiple tasks and projects concurrently
- Commitment to company values and guiding principles
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The Company
What We Do
About Ruan Founded in 1932, Ruan is a family-owned transportation company providing Dedicated Contract Transportation, Managed Transportation, Value-added Warehousing, and Brokerage Support Services. With more than 90 years of transportation and logistics experience, Ruan is one of the top 10 privately owned transportation service companies in the country. The company operates in 48 states and has more than 300 locations nationwide.
