IT Business Analyst II

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San José, San José, CRI
In-Office
Energy
The Role
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
 

 

World Kinect - Business Analyst II, Aviation Domain

Location: San Jose, Costa Rica

We are looking for a motivated and detail-oriented Business Analyst II to join our team and support projects and operations within the Aviation domain. In this role, you will collaborate with stakeholders to gather requirements, analyze business processes, and help deliver innovative solutions that drive operational excellence.

Key Responsibilities

  • Bridge Business & Technology: Partner with product owners, stakeholders, and delivery teams to capture and document functional and non-functional requirements.
  • Enable Agile Delivery: Translate business needs into clear user stories and specifications aligned with product vision and organizational goals.
  • Champion Quality: Work with QA and development teams to define test strategies, validate solutions, and support feature rollouts through functional testing.
  • Foster Collaboration: Engage closely with developers during design, development, and debugging activities, promoting continuous teamwork.
  • Embrace Agile Practices: Actively participate in agile ceremonies—sprint planning, stand-ups, retrospectives—and contribute to process improvements.
  • Document & Communicate: Develop process flows, functional documentation, and system integration details; lead solution demos and workshops.
  • Reporting: Prepare reports, presentations, and documentation to communicate insights and recommendations effectively.
  • Leverage AI: Utilize AI tools to enhance efficiency and optimize workflows.

Qualifications

  • Bachelor’s degree in Business administration, Computer Science, or a related field.
  • 2–4 years of experience as a Business Analyst in an Agile/Scrum environment.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills with the ability to bridge technical and non-technical teams.

#WKC

#LI-SS1

Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.

 

PetroServicios de Costa Rica, S.R.L.

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The Company
Melbourne, Victoria
5,028 Employees

What We Do

Headquartered in Miami, Florida, World Kinect Corporation (NYSE: WKC) is a leading global energy management company, offering a broad suite of solutions across the energy product spectrum. In addition to our core energy and fuel offerings to customers in the transportation sector, we provide advisory services, sustainability and renewable energy solutions, as well as supply fulfillment for natural gas and power. We continue to focus on advancing the energy transition to lower carbon alternatives through expanding our portfolio of energy solutions and providing customers with greater access to sustainably sourced energy. For more information, visit https://corp.worldkinect.com.

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