IT Business Analyst I
San José, Costa Rica
Full‑time | Regular | IT Business Analysis
World Kinect is seeking a motivated and detail‑oriented IT Business Analyst I to support technology initiatives and operational improvements within the Marine domain. This is an excellent opportunity for an early‑career Business Analyst who is eager to grow, collaborate with cross‑functional teams, and contribute to impactful technology solutions.
About the Role
As a Junior Business Analyst, you will work closely with stakeholders across Marine Operations, IT, Security, and external partners to gather requirements, analyze business processes, and support the delivery of systems that enhance efficiency, compliance, and operational performance. You will assist in project execution, documentation, testing, and the implementation of new features—while leveraging AI tools to improve the way we work.
Key Responsibilities
Requirements & Analysis
Support the gathering, documentation, and analysis of business requirements across the marine business.
Assist in designing and improving business processes tailored to operational needs.
Project Support
Collaborate with IT, Operations, Security, and external partners to support solution delivery.
Monitor project progress and help identify issues, risks, and improvement opportunities.
Participate in functional testing and assist with rollout activities for new features.
Documentation & Reporting
Prepare clear reports, presentations, and documentation that communicate findings and recommendations.
Maintain project documentation in systems such as Jira and Confluence.
Tools & Innovation
Leverage AI tools to enhance efficiency and optimize workflows.
Utilize Microsoft Office, Jira, and Confluence to support daily responsibilities.
Qualifications
Bachelor’s degree in Business Administration, Information Systems, or a related field.
0–2 years of experience in business analysis, project support, or a similar role.
Strong analytical and problem‑solving skills with high attention to detail.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office; experience with Jira and Confluence preferred.
Experience working in an Agile environment is a plus.
Self‑motivated with the ability to work independently and collaboratively within a team.
Who You Are
Curious, analytical, and eager to learn.
Comfortable interacting with diverse teams and stakeholders.
Organized with strong follow‑through.
Ready to grow your career in IT Business Analysis within a global organization.
PetroServicios de Costa Rica, S.R.L.
Top Skills
What We Do
Headquartered in Miami, Florida, World Kinect Corporation (NYSE: WKC) is a leading global energy management company, offering a broad suite of solutions across the energy product spectrum. In addition to our core energy and fuel offerings to customers in the transportation sector, we provide advisory services, sustainability and renewable energy solutions, as well as supply fulfillment for natural gas and power. We continue to focus on advancing the energy transition to lower carbon alternatives through expanding our portfolio of energy solutions and providing customers with greater access to sustainably sourced energy. For more information, visit https://corp.worldkinect.com.
