IT Business Analyst - Entry

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If a date is not listed above, review the Applicant Instructions below for more details.

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Position Details:

The Opportunity: Are you looking to launch your career in IT and business strategy? We are seeking an IT Business Analyst - Entry to join our Facilities Services team. In this dynamic role, you will collaborate with diverse divisions to boost operational efficiency through innovative technology. You will serve as the bridge between business needs and technical solutions, helping us build a more connected and data-driven organization.

As the IT Business Analyst – Entry, you will serve as an entry-level analyst supporting Facilities Services by collaborating with approximately 15 divisions to improve operational effectiveness and efficiency through the evaluation, design, and implementation of technology solutions. In this position, you will work closely with Facilities Information staff and business stakeholders to analyze current business processes, identify opportunities for improvement, and translate operational needs into functional system requirements. Your responsibilities will include supporting business process reengineering initiatives, developing and maintaining reports across multiple platforms, assisting with automation and scripting solutions, and supporting emerging technologies such as artificial intelligence to enhance operations and data-driven decision-making. In addition, you will provide technical support for hardware and software systems across the Facilities organization, including branch campus units, by assisting with troubleshooting, system maintenance, and ensuring reliable IT services that support continuity of operations.

Additional Information:

This is a full time (100% FTE), permanent position. This position is overtime eligible.
Monthly Salary: $6,189 to $8,327 | Range 03IT (Steps A-M) | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.
Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.
Required Qualifications:

• Experience using SQL query tools. Crystal Reports, PowerBI, or BIRT.

• Experience with database technologies (Microsoft SQL Server, Oracle, etc.)

• Experience managing Windows desktops working in an Enterprise Active Directory environment.

• Extensive customer service experience in a corporate or education environment.

• Experience managing day-to-day tasks without constant supervision.

• Ability to work evenings and weekends on occasion and to travel.

• Must have, or be able to obtain by time of hire, a valid driver’s license and meet requirements in accordance with SPPM 7.10 and departmental driving standards. 

Preferred Qualifications:

• Experience in Website maintenance and development.

• Experience with Java programming.

• Experience supporting Building Automation software.

• Experience working with assistive technologies for impaired users.

Position Sponsorship Eligibility: Not eligible for work visa sponsorship
About Department: https://facilities.wsu.edu/
Area/College: Facilities Services
Department Name: Facilities Services, Administration
Location: Pullman, WA 99164

About Facilities Services (WSU Pullman): Facilities Services’ primary mission is the stewardship, maintenance, and operations of the campus buildings, grounds, and utilities on the Pullman campus. We aspire to be the service provider of choice and the employer of choice. We believe in developing solutions of lasting value through robust dialogue and collaboration with our campus partners and industry. Our staff of skilled trades-people, custodians, architects, engineers, interior designers, and support staff strive to demonstrate our commitment to integrity and professionalism.

Working at WSU: As one of the nation’s top public research institutions, Washington State University (WSU) conducts research that improves the lives of people in Washington, the United States, and across the globe. When you make the choice to join WSU, you are joining a community committed to making a positive difference in the lives of others. You will join a team of faculty and staff dedicated to bringing the world the next generation of innovators, leaders, health care providers, and citizens.

The university offers a comprehensive and competitive benefits package to meet the diverse needs of its employees including health care and dental care options, retirement plans, long-term disability insurance, paid time off, professional development and a host of work/life quality programs. In addition, eligible employees may apply for a tuition waiver for many academic classes offered on campus.

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
1) Resume
2) Cover Letter
External candidates, upload all documents in the “Application Document” section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.
Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.
Reference contact information will be requested later in the recruitment process.
Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

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Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/