IT Business Analyst (Bilingual English/Spanish)

The role:

Responsible for the shaping of the terminal business demands, aligning the requirements, progressing the delivery of his/her demands and work in a collaborative way of working with Regional and Global IT Functions specially with Commercial Tech, Digital OPS, Data & Analytics, TOS Delivery, Global EDI & Cyber. Works closely with the terminal IT Manager to review the integrated terminal the role demands backlog. Actively collaborate with business stakeholders to identify opportunities to improve IT applications controls & support on the ground.

Responsibilities:

• Researches and analyzes improvement opportunities, conducts analysis, prepares recommendations and facilitates efficiency enhancements Develops business requirement documents and specifications.
• Works as directed by management team to research and document business issues involving workflow procedures and processes
• Analyze data and work with management to develop creative IT solutions
• Works closely with the terminal operational and functional team to identify and implement improvements to business operations, services and models using WOW/OS Lean as main tools
• Collaborate with the regional platform business analyst to identify opportunities to modernize, streamline and standardize the terminal tech portfolio
• Provide the frontline perspective to the various regional and global tech teams and ensure terminal's constraints are captured at an early Stage Of a new capability development
• Participates in the development of root cause analysis for major incidents impacting the terminal operations and ensure identified countermeasures are deployed as planned
• With the Terminal IT manager, define the terminal Tech portfolio modernization, focus on applications rationalization
• Deliver Support as an IT main contact Of Shipping Line Customers to work closely With Terminal Commercial Team, just to manage demands like EDI, Customer Facing Applications and Other demands required. Participate in regional CAB

Requirements:

• Advanced Data analysis skills
• Good understanding of the terminal operating model (TOS)
• Shows credibility with the Whole IT organization and Business stakeholders.
• Experience with Agile principles and methods, experience with applying WOW (Lean) standards and tooling.
• Experience managing multiple projects/demands.
• Problem solving experience
• Fluent in English

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected].