Brief Description of the Organization
Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com.
FXLM (Foreign Exchange & Local Markets) is a core component of the firm’s Capital Markets FICC trading and sales division.
Job Purpose:
Citi FXLM Operations Technology (Ops Tech) Team is seeking a Business Analyst to work in Operations and Regulatory Technology area to support existing projects and contribute to a wide array of new projects ranging from designing new functionalities on back-office application, processing systems, risk management systems and interfacing with multiple business applications.
Job Background/Context:
Operations and Regulatory Technology function within Citi’s Global FXLM Business is responsible for designing, developing and supporting both client facing and internal applications for Operations and Regulatory Technology. The applications ensure seamless settlements, payments, accounting and Regulatory reporting of trade events. The suite of Ops Tech applications is built on cutting edge technologies enabling seamless operations of high-volume transactions across the globe.
There is a wide array of projects that are ongoing within Operations and Regulatory Technology space, and the Business Analyst will get an exposure to all facets of FX / MM/ Fixed Income and Derivatives Business, Trade Processing and Risk Management, whilst working closely with different business units within Citi.
Key Responsibilities:
Business Analysis, Functional Requirements
- Work with stakeholders in Trading Business, Operations, Finance, Product Control, Technology and PMO to run meetings, coordinate and gather business requirements
- Work with stakeholders across Business lines, for transformation projects to understand their business and process
- Understand current business process and provide functional design inputs for the proposed technology solution
- Create high quality documentation for Business and Functional Requirements
- Manage traceability of requirements from BRD till Test Plan / Results.
- Analyze huge data sets, create flow diagrams, prepare high level summaries and workflows
- Work in close co-ordination with the development leads on enhancements and defects, and assist with troubleshooting / resolution of application defects
- Engaging successfully with software developers and testers to ensure quality delivery, on time
- Planning, estimating, managing risks and issues, project reporting, managing stakeholders, and building strong relationships with the business
- Assist in project execution through JIRA, providing tracking to technical teams and status updates to internal and business stakeholders
Subject Matter Expertise / Technology Partnership
- Shape the strategic architecture for the application by working closely with the development leads and by defining solutions that are robust and aligned with the technology roadmap
- Develop best practices to be used in evaluating, selecting and implementing technologies for use within FXLM technology more broadly
- Monitor new developments in data visualization and analysis technology across ICG and in the industry more generally, and provide recommendations about new technology adoption
Development Value:
This role offers the opportunity to partner with Senior Business and Technology leaders and define the next generation Operations Technology platform to be used within Citi’s FXLM business. As the platform supports all products traded within FXLM business including FX, Rates, FI, Money Market & Derivatives, the role has high visibility and individual will be considered a critical partner across the various technology and business stakeholder teams.
Knowledge/Experience:
- At least 6-8 years’ experience as Business Analyst with any Investment/ Global Bank in Foreign Exchange, Trade Processing, Risk Management areas
- Should understand full front to back workflow for minimum of two asset classes (FX/FI/MM/Derivatives) viz., deal capture, deal execution, risk management, confirmations, accounting, settlements etc.
- Familiarity with SDLC and Agile development methodologies
- Knowledge of FX Options, Bonds, Rates is a plus
Essential Skills/Competencies:
- Excellent written and verbal communication skills; ability to transform business requirements into precise functional/technical specifications
- Strong analysis skills; ability to create business analysis from scratch, ability to troubleshoot data quality issues
- Ability to work as part of various teams and under pressure
- Able to prioritize conflicting tasks, identifying what is essential and focusing on such
- Positive attitude, hard-working and ability to take initiative
- Innovative and Positive ‘Can Do’ attitude
- Planning and Organizing – Ability to identify the steps to be taken to achieve objectives
- Resilience – Used to working towards tight deadlines, under pressure and using appropriate coping methods to stay focused
- Accountability –self start on goals and achieve targets
Valuing Diversity:
Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective or perspective and uses differences to add value to decisions or actions and organizational success.
Education Level:
Strong academic record ideally with a Bachelors or Master’s degree in Computer Science, or related technical discipline from a top tier University. Master’s degree (MBA) with specialization in Finance from top tier University will be an added advantage.
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Job Family Group: Technology------------------------------------------------------
Job Family:Technology Project Management------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Tampa Florida United States------------------------------------------------------
Primary Location Full Time Salary Range:$87,280.00 - $130,920.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:Jun 15, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
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