IT Business Analyst (AI Programme)

Key Responsibilities

• Conduct analysis to assess feasibility, impact and risks of AI and technology opportunities 
• Facilitate use-case discovery workshops and map processes to AI and technology scenarios (e.g., drafting, summarisation, search, data extraction, analysis) 
• Drive AI and technology adoption across Legal, OGL, and Business Services by understanding role-specific workflows and identifying AI and technology-enablement opportunities 
• Provide hands-on support for pilots and early-life adoption, transitioning to sustainable, self-serve use 
• Build trusted relationships with the business to foster understanding and adoption 
• Support structured change activities  
• Participate in user groups such as the Legal AI Working Group to share progress, capture feedback, and act as a conduit to service lines 
• Participate in ongoing technology reviews to capture outcomes and lessons learned 
• Design reusable AI prompts, patterns and templates and curate scenario playbooks for fee earners and business teams 
• Proactively identify opportunities to retire/retrain/update AI prompts, workflows and guidance 
• Define and track technology adoption, usage and value metrics (e.g. active users, depth of use, time saved, quality indicators) 
• Maintain dashboards and reporting on technology adoption, value, and risk posture 
• Produce concise documentation: user guides, FAQs, playbooks, quick-start assets, and short enablement videos where needed 

• Provide specialist support for enterprise technology and AI platforms including Microsoft 365 Copilot, approved legal-AI tools, and internal AI applications 
• Analyse user scenarios and optimise prompts/workflows; create guidance that reflects Ogier’s preferred ways of working 
• Collaborate with other technology teams on secure configurations, access, and responsible use guardrails; escalate issues appropriately 
• Ensure initiatives follow defined governance, testing and review processes 
• Support risk assessments and log mitigations

Skills, Knowledge and Expertise

• Proven experience in business analysis / product adoption / digital workplace or AI-enabled change in a professional services and/or legal environment 
• Hands-on delivery of AI or automation initiatives from discovery through rollout, with measurable value outcomes 
• Demonstrable contributions to governance, risk, and quality processes (e.g. testing, validation, approvals, audit) 
• Evidential enthusiasm for continuous learning and proactively embracing new technologies, including AI, to enhance personal and team effectiveness 
• Change management exposure   

• Strong business analysis toolkit: requirements elicitation, process mapping, user stories, acceptance criteria 
• Excellent communication skills—able to translate technical concepts into clear business language and practical guidance 
• Competence with prompt design and evaluation for business scenarios 
• Structured problem-solving, stakeholder management, and facilitation skills 
• Data-literate: comfortable with metrics, dashboards, and value tracking 
• Basic data fundamentals (e.g., data quality, security, lifecycle) and understanding of AI risks (bias, hallucinations, provenance)  

• Microsoft certifications (e.g., MS-900, SC-900, PL-900) or AI-900 (Azure AI Fundamentals) 
• Business analysis or project credentials (e.g., BCS BA, PMI-PBA, PRINCE2 Foundation, Agile)

About
Ogier is committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We’re committed to making our recruitment process inclusive and comfortable for everyone. We welcome applications from all backgrounds and communities, and we strive to ensure equitable opportunities for all candidates. If you need any reasonable adjustments at any stage in your recruitment journey with us, please let us know, we’ll be happy to work with you to ensure you have the best possible experience.Ogier provides legal advice on BVI, Cayman, Guernsey, Irish, Jersey and Luxembourg law. Our network of locations also includes Beijing, Dubai, Hong Kong, London, Shanghai, Singapore and Tokyo. Legal services for the corporate and financial sectors form the core of our business, principally in the areas of banking and finance, corporate, investment funds, dispute resolution, private equity and private wealth. We also have strong practices in the areas of employee benefits and incentives, employment law, regulatory, restructuring and insolvency and property. Ogier's corporate administration business, Ogier Global, incorporates and administers a wide variety of vehicles including public and private companies, partnerships and trusts. Ogier is based in 13 jurisdictions including Beijing, BVI, Cayman Islands, Dubai, Guernsey, Hong Kong, Ireland, Jersey, London, Luxembourg, Shanghai, Singapore and Tokyo.