IT Business Analyst (930811)

We are a purpose-driven organization where support teams directly impact our ability to change the lives of the people and communities we serve. Throughout our US network and global family, our services span workforce and employment, education and training, and community support.

Equus Workforce Solutions is a member of the APM Group, a global network focused on enhancing a person’s health and wellbeing, independence, and employability.

This role is a detail-oriented and analytical individual to join our dynamic team. This important resource will be responsible for bridging the gap between our business objectives and IT capabilities. They will work closely with stakeholders to understand their needs, translate those needs into technical requirements, and ensure the successful implementation of solutions that enhance business processes and drive growth.

Requirement Gathering

• Work with stakeholders to gather and document business requirements, functional specifications, and process flows.

Data Analysis

• Gather and analyze data to identify business needs and opportunities.
• Analyze complex data sets to identify trends, patterns, and insights that can help drive business decisions.

Process Improvement

• Evaluate existing business processes, identify areas for improvement, and propose solutions to enhance efficiency and effectiveness.
• Develop strategies to enhance efficiency and productivity.

Stakeholder Communication

• Liaise between departments and communicate findings and recommendations.
• Communicate effectively with stakeholders at all levels to ensure alignment and understanding of project goals and deliverables.

Documentation

• Create detailed documentation, including business cases, process maps, and system requirements.
• Write clear and well-structured business requirements and documentation.

Project Support

• Assist in the planning, coordination, and execution of projects, ensuring they are delivered on time and within scope.

Reporting

• Create reports, dashboards, and visualizations to help stakeholders understand business performance.

Testing and Validation

• Develop and execute test plans to ensure the quality and functionality of delivered solutions meet business requirements.

Training and Support

• Provide training and support to end-users to ensure they can effectively use new systems and processes.

• Education: Bachelor’s degree in Business Administration, Information Technology, Finance, or a related field.
• Experience: Minimum of 3-5 years of experience as a Business Analyst or in a similar role.
• Attention to Detail: High level of attention to detail and accuracy in all work.
• Certifications (Preferred): CBAP (Certified Business Analysis Professional), PMI-PBA (Professional in Business Analysis), or similar certifications.
• Technical Skills: Proficiency in data analysis tools (e.g., Excel, SQL), project management software (e.g., JIRA, Trello), and familiarity with software development methodologies (e.g., Agile, Waterfall).
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data and translate it into actionable insights.
• Communication: Excellent verbal and written communication skills, with the ability to present complex information in a clear and concise manner.
• Interpersonal Skills: Strong interpersonal skills, with the ability to work collaboratively with cross-functional teams.
• Technical Proficiency: Familiarity with programming languages like SQL or Python can be beneficial.
• Problem-Solving: Ability to devise data-driven solutions for business problems.

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.