IT Associate

Posted 5 Days Ago
Be an Early Applicant
Washington, DC
In-Office
25-25
Junior
Industrial
The Role
The IT Associate manages and troubleshoots technology systems, implements security measures, provides technical support, and oversees software and hardware updates.
Summary Generated by Built In

Squishable is a close-knit team of designers, artists, pop culture-fanatics, and lovers of all things adorable. Together we create the cutest, cuddliest, (and sometimes downright unusual) plush and lifestyle products in the world. With the millions-strong Squishable fan community cheering us on (and a lot of cupcakes, coffee, and karaoke) we make people say "awww." Our offices are in a sunny Soho loft in NYC, and downtown Washington DC.

Summary: An IT Associate at Squishable is in charge of setting up, managing, and troubleshooting the technology systems the business uses to maintain computer and software networks.

Responsibilities

  • Review diagnostics and assess the functionality and efficiency of systems 
  • Implement security measures 
  • Monitor security certificates and company compliance of requirements 
  • Offer technical support to company staff and troubleshoot computer problems 
  • Install and update company software and hardware as needed 
  • Anticipate and report the cost of replacing or updating computer items 

Skills and Qualifications

  • 2-3 years of professional experience 
  • Portfolio shows a proficiency with illustration in a variety of styles
  • Working knowledge of relevant operating systems, software, and programming 
  • Excellent problem-solving and critical thinking skills 
  • Keen attention to detail 
  • Good organization, time management, and prioritization 
  • Efficient troubleshooting abilities 
  • Effective communication skills, including speaking, writing, and active listening 
  • Great customer service and interpersonal skills 

Pay is $25 an hour 

This role is required to commute to our DC office (4-5 days out of the week)

  • Benefits:
    • 100% employer-paid health insurance
    • 100% employer-paid short-term disability, long-term disability, and life insurance
    • 18 PTO days annually, plus floating and employer-paid holidays
    • 401k with 3% company match
    • Dental, Vision, and Supplemental Life Insurance
    • Opportunities for travel to events and store activations
    • A fast-moving, highly creative team that gets things done (and has fun doing it)

At Squishable.com, Inc. we value, celebrate, and support diversity and inclusivity across our community and we are proud to be an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skillsets. We do not discriminate against any applicant’s race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, disability, or veteran status.



CCPA disclosure notice here.

Top Skills

Operating Systems
Programming
Software
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
New York
103 Employees
Year Founded: 2007

What We Do

They're giant, round, fuzzy, stuffed animals. Hug them.™

Squishable is a technology company with a toy habit. We use our nontraditional backgrounds to make adorable plush – food, animals, mythological creatures, and some that defy classification! Everything we do is centered around audience input - the sites we code, the tools we build, and the stuff we create. More than half of our products are fan-designed.

Over the last decade we have released more than three million Squishables to their new homes in the wild. Here at Squishy HQ in Soho in New York City, we’re creating things that help people help us make the world a cuter place.

Similar Jobs

In-Office
Washington, DC, USA
25-25
In-Office
2 Locations
107K-139K

Similar Companies Hiring

The HEICO Companies, LLC Thumbnail
Manufacturing • Industrial • Angel or VC Firm
Warrenville, IL
9000 Employees
WorkWhile Thumbnail
Software • Machine Learning • Industrial • Information Technology • HR Tech • Artificial Intelligence • App development
San Francisco, CA
73 Employees
Arch Systems Inc. Thumbnail
Software • Manufacturing • Machine Learning • Internet of Things • Industrial • Artificial Intelligence • Analytics
US
85 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account