The Role
Provide first-level IT support for hardware, software and networks; manage IT equipment, installations and asset tracking; operate and support cinema, projection and AV systems for events; coordinate vendors and ensure IT/Cinema areas are maintained and event-ready.
Summary Generated by Built In
IT AssistantIT | AV | Cinema Operations
We are looking for a hands-on IT Assistant to support the Club’s day-to-day technology requirements and deliver seamless technical support to members, guests and teams.
Key Responsibilities- Provide first-level support for hardware, software, network and IT-related issues.
- Troubleshoot and coordinate maintenance and repairs with vendors and service engineers.
- Support IT equipment, software installations, upgrades and asset management.
- Operate and support Cinema, projection and AV equipment for screenings, events and presentations.
- Assist members and clients with technical and presentation requirements.
- Coordinate external AV/IT vendors and contractors.
- Ensure IT and Cinema areas are safe, clean, maintained and ready for use.
- Diploma/Degree in IT, Computer Science, Electronics or related field.
- 1–3 years’ experience in IT support.
- Good troubleshooting and communication skills.
- Customer-focused, hands-on and willing to learn.
- Exposure to AV, Cinema or event technology is an advantage.
- Comfortable working flexible hours, including evenings and weekends.
A great opportunity to build your IT career in a premium hospitality environment while gaining hands-on exposure to IT, AV, Cinema and live events.
Skills Required
- Diploma or degree in IT, Computer Science, Electronics or related field
- 1-3 years' experience in IT support
- Good troubleshooting and communication skills
- Customer-focused, hands-on and willing to learn
- Exposure to AV, Cinema or event technology
- Comfortable working flexible hours, including evenings and weekends
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The Company
What We Do
Soho House & Co. operates a global membership platform of physical and digital spaces, including members' clubs, restaurants, hotels, and cinemas, catering to those in the film, media, fashion, and creative industries. It connects members worldwide to work, socialize, create, and drive positive change, offering food and beverage, accommodation, and spa services.
