IT Application Specialist

Job Description

Purpose of the role

To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. 

Accountabilities

• Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.
• Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
• Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
• Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.
• Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
• Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

What will you be doing?

Barclays Services Corp. seeks Pega IT Application Specialist in Whippany, New Jersey (multiple positions). 

On behalf of a global financial services organization, design and support IT applications built on the Pega 7 platform. Develop, create, and modify IT applications used by Wholesale Onboarding, Know Your Customer, Fulfilment, and Financial Crime Run the Bank teams. Develop and implement technical specifications to meet functional requirements, modify existing software to correct errors, and perform change management activities including defining and implementing procedures and technologies. Use Pega RULES Process Commander (PRPC) to provide ownership and delivery of low-level design, and implement PRPC components and complex user interfaces. Participate in IT service reviews and post incident reviews. Facilitate issue triage, investigation and coordination to closure, including leading triage on major incident calls, and involved in release management activities. Responsible for data and configuration changes and execution. Identify service improvements and stability activities. Collate data for Proactive Service Improvement Initiatives, including trending of incidents, root cause, and other major incidents to identify improvement actions. Own and drive data for implementation of Capacity/Performance Management (CPM) framework. Extensively involved in designing class structure to provide maximum reusability. Review implementation plans and release documentation. Maintain open and timely communication with relevant businesses, suppliers and IT personnel, particularly Change the Bank IT Development teams. Drive complex and major incident resolution, and implement and coordinate higher scale chain. Utilize knowledge of PRPC design and implementation as well as ITIL frameworks, Pega application design concepts and development best practices, and various IT tools and technologies such as Java, Web services, SOAP services, CSS, Unix, relational databases, SQL, data modeling, and CRM and BPM tools, to carry out the job duties.

This position is eligible for incentives pursuant to Barclays Employee Referral Program.