o This could include revising logic, troubleshooting bugs, testing corrections, and verifying functionality achieves the desired result
* Demonstrate an expert level of application understanding, and apply expertise to help meet organizational goals
* Independently understand, analyze, communicate, and configure system controls and parameters
* Administer support request and project initiation processes
* Support improvements to work processes and applications that lead to increased workplace productivity, efficiency, and satisfaction
* Generate various project metrics to provide oversight and ensure consistent information is available to the project teams
* Assist with vendor issue management, notifications, bulletins, and releases
o This could include management of escalated issues, performance, and organizational needs
* Support Application Solutions teams with project and process deliverables as needed
* Other duties as assigned
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
* At least 18 years of age
* Proficient in Microsoft Office
* IT Project experience preferred
* Project software experience preferred
* SharePoint experience desirable
* Detail oriented and ability to multi-task
* Demonstrated ability to succeed in a complex and dynamic work environment
* Ability to meet deadlines, handle confidential data, and remain calm when dealing with difficult situations
* Ability to work independently and provide updates to management
* Ability to work under pressure, maintain focus, and adjust to shifting priorities
* Strong communication, interpersonal, and presentation skills
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
Skills Required
- Ability to remain in a sitting stationary position for extended periods of time
- Constantly operate a computer and other office machinery
- Ability to lift up to 25 pounds
- Must successfully pass background investigation according to company policy
- Undergraduate degree in related field, or one year of relevant experience
- At least 18 years of age
- Proficient in Microsoft Office
- IT Project experience
- Project software experience
- SharePoint experience
- Detail oriented with ability to multi-task
- Demonstrated ability to succeed in a complex and dynamic work environment
- Ability to meet deadlines, handle confidential data, and remain calm in difficult situations
- Ability to work independently and provide updates to management
- Ability to work under pressure, maintain focus, and adjust to shifting priorities
- Strong communication, interpersonal, and presentation skills
- Ability to get along with co-workers and work effectively in a team environment
What We Do
First National Bank Texas (FNBT) and First Convenience Bank (FCB), a division of FNBT, remain dedicated to providing customers with quality financial products and services. Our bank was originally founded in 1901 in the Central Texas town of Killeen, only 19 years after the city was established. From our humble beginnings, we have grown to over $4 billion in assets and operate in over 340 locations in Texas, Arizona, Arkansas, and New Mexico. Our bank has grown in many ways over the years, but our focus and commitment remain the same—providing customers with great banking solutions and world-class service. More than a century ago, we began the tradition of being a great community bank focused on the financial success of our customers. Today, more than 3,200 dedicated banking professionals carry on and maintain that established custom. So much has changed since 1901, but our commitment to putting our customers first has not. As we continue to grow and serve customers, we remain committed to providing a combination of modern banking convenience and old-fashioned service.
