IT Application Operation Manager - Internal 100% (f/m/d)

Posted Yesterday
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Madrid, Comunidad de Madrid, ESP
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Own and manage end-to-end operation of an IT application service: SLA-driven application management, incident/problem/release/change handling, vendor collaboration, product release testing, data migrations, and deputy team leadership.
Summary Generated by Built In

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

Responsible for overseeing the end-to-end operation of an IT service in accordance with predefined service level agreements. This encompasses the thorough understanding and meticulous tracking of all service dependencies and proactive lifecycle management.

YOUR CHALLENGE
  • Application management (Maintenance and Support, SLA, Incident-, Problem-, Release/Test-, Risk-Mgmt, Documentation)
  • Business Analysis, Solution Design and implementation/deployment of Changes/Enhancements in cooperation with the software vendor
  • Implementation and Testing of Product Releases
  • Project assignments (Data migrations, impact analysis)
  • Team head deputy role for a larger team, which is mainly based in Zürich

YOUR PROFILE
  • Sound knowledge of MS Windows Server environments and ETL Tools, MS SQL, reporting and scripting
  • Experience with end-of-day processing (AWA), communication between applications and modern interfaces (APIs, IBM MQ)
  • Confident interaction with business stakeholders, system engineers, database administrators and external solution providers
  • Knowledgeable about security aspects of applications and incident/change/release management processes within large companies in the financial sector
  • First experience as a Team Head preferred - or a strong ambition to move into a leadership role.
  • Experience in Treasury and Nostro business preferred
  • Bachelor’s degree in computer science, Information Technology, or a related field
  • Good knowledge of ITIL frameworks and enterprise IT infrastructure
  • Minimum of 5 years of experience as an IT Service Owner, Application Responsible or a similar role
  • Fluent written and spoken English; additional languages are an asset in our multicultural environment

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.

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Skills Required

  • Sound knowledge of MS Windows Server environments and ETL tools, MS SQL, reporting and scripting
  • Experience with end-of-day processing (AWA) and inter-application communication (APIs, IBM MQ)
  • Confident interaction with business stakeholders, system engineers, database administrators and external solution providers
  • Knowledgeable about application security and incident/change/release management in large financial companies
  • First experience as a Team Head or strong ambition to move into a leadership role
  • Experience in Treasury and Nostro business
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Good knowledge of ITIL frameworks and enterprise IT infrastructure
  • Minimum of 5 years' experience as an IT Service Owner, Application Responsible or similar role
  • Fluent written and spoken English
  • Additional languages are an asset
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The Company
HQ: Zürich
7,326 Employees
Year Founded: 1890

What We Do

The Julius Baer Group is present in over 60 locations worldwide, including Zurich (Head Office), Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, São Paulo, Shanghai, Singapore, Tel Aviv, and Tokyo. Social media terms of use: https://www.juliusbaer.com/en/legal/social-media/

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