IT Application Business Analyst

Posted 5 Days Ago
Be an Early Applicant
Kraków, Małopolskie, POL
In-Office
Mid level
Fintech • Information Technology • Logistics
The Role
Serve as the primary IT Business Analyst for Marketing & Sales applications (CPQ, CRM, Salesforce). Lead requirements gathering, manage IT demand lifecycle, facilitate stakeholder workshops, translate requirements into functional specs, support delivery (design, testing, deployment), monitor system performance, and drive process harmonization and integrations with enterprise systems like SAP and ServiceNow.
Summary Generated by Built In

Location:

Krakow, Lesser Poland, Poland

Job ID:

R0117159

Date Posted:

2026-06-30

Company Name:

HITACHI ENERGY POLAND SP. Z O.O.

Profession (Job Category):

IT, Telecom & Internet

Job Schedule: 

Full time

Remote:

No

Job Description:

Hitachi Energy Transformers - Business Solutions IT Organization is seeking a Global IT Application Business Analyst to provide overall support to the Global BST IT team, driving value and business growth.

Are you passionate about driving digital transformation in Marketing and Sales through modern, datadriven solutions? As an IT Business Analyst within the TR BST IT organization, you will play a key role in shaping and enhancing our Marketing & Sales application landscape, including CPQ, CRM, and related platforms.

You will act as a bridge between business stakeholders and IT delivery teams, ensuring that business needs are translated into scalable, secure, and highvalue digital solutions. Working across global teams, you will support demand management, requirements engineering, and continuous improvement of solutions that enable commercial excellence and customer satisfaction.

How you will make an impact

  • Act as the primary IT Business Analyst for Marketing & Sales applications (e.g., CPQ, CRM, Salesforce, pricing and quoting solutions)
  • Lead requirements gathering activities by working closely with business stakeholders to capture, structure, and validate business needs
  • Manage and support IT demand lifecycle, including intake, qualification, prioritization, and transition into projects or enhancements
  • Facilitate workshops and stakeholder meetings to define business processes, use cases, and solution requirements (functional and non-functional)
  • Translate business requirements into clear functional specifications and collaborate with IT delivery teams for implementation
  • Ensure alignment between business needs, IT strategy, and application architecture
  • Support project delivery by participating in design reviews, testing, and deployment activities
  • Monitor and analyze system performance and user feedback to identify improvement opportunities
  • Drive harmonization and standardization of Marketing & Sales processes and tools across regions and business units
  • Support integration of Marketing & Sales systems with enterprise platforms (e.g., SAP, ServiceNow, finance, manufacturing systems)

Your background

  • Proven experience as an IT Business Analyst, IT Consultant, or similar role in digital transformation or enterprise IT environments
  • Strong experience in requirements gathering, demand management, and stakeholder engagement
  • Solid understanding of Marketing & Sales business processes (e.g., quoting, pricing, CRM, order management)
  • Experience working with cross-functional teams, including business, IT, and external vendors
  • Strong communication and facilitation skills, with ability to work in global and multicultural environments
  • Exposure to CPQ, Salesforce, or similar platforms is preferred but not mandatory
  • Fluency in English is required

The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures.​

​This role may be open in multiple locations. If the salary information listed is not applicable for your current home location, salary details relevant to your location will be discussed with you at a later stage.​

Our benefit offering is tailored based on your country of employment and generally includes:​

Competitive salary and incentives​
Well-being and care ​
Paid and unpaid leave​
Flexible work options ​
Benefits that support your financial security​
 

You will receive more specific information during the recruitment process.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

Skills Required

  • Proven experience as an IT Business Analyst, IT Consultant, or similar role in digital transformation or enterprise IT environments
  • Strong experience in requirements gathering, demand management, and stakeholder engagement
  • Solid understanding of Marketing & Sales business processes (quoting, pricing, CRM, order management)
  • Experience working with cross-functional teams, including business, IT, and external vendors
  • Strong communication and facilitation skills, ability to work in global and multicultural environments
  • Exposure to CPQ, Salesforce, or similar platforms
  • Fluency in English
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The Company
HQ: Tokyo
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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