£40,000 base OTE £50,000–55,000
Location: Home based, with occasional travel to customer sites and our Shoreham office
(Internal Job Level Reference: Senior Associate)
Focus Group is a £300m-revenue, 1,400-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers.
Our Presales team provides technical solutions to new and existing customers across networking, cloud and server infrastructure, and cyber resilience — mainly built around Microsoft 365 and Azure. As an IT and Cyber Presales Engineer, you'll support the sales team throughout the sales cycle, helping to understand customer needs, shape technical solutions, and produce clear, accurate proposals. This is a great role for building a long-term presales career as we grow our Presales function into a centre of excellence.
What you'll do
- Support the sales cycle by identifying customer needs and proposing suitable solutions
- Join discovery calls and workshops to understand customer requirements, challenges and objectives
- Gather and validate the information needed to build effective solutions
- Design solutions that are technically sound and commercially viable
- Present solutions clearly, covering business value and operational benefits
- Produce technical documentation, including designs, network diagrams and statements of work
- Work closely with technical specialists and delivery teams for a smooth handover from sales to delivery
What we're looking for
- Early career experience in IT — service desk, technical support, or a junior infrastructure role — rather than presales experience itself
- Working familiarity with Microsoft 365 and Modern Workplace, and some exposure to endpoint management tools like Intune or Autopilot
- A basic grounding in Microsoft Identity, networking (LAN, WAN, SDWAN, WiFi), servers and storage, and firewall technologies, even without hands-on design experience
- Strong instincts for explaining technical things simply — you can already break down an issue for a non-technical colleague or customer
- Genuine curiosity about the customer's problem, not just the technical fix
- A time within an MSP or managed security services environment would help you settle in fast, but isn't essential
- Comfortable being coached and building product knowledge quickly, with senior presales consultants supporting you along the way
Nice to have: Cloudflare One, SOC solutions, Cyber Essentials/CE+, or relevant Microsoft accreditations.
Skills Required
- Early career experience in IT (service desk, technical support, or junior infrastructure role)
- Working familiarity with Microsoft 365 and Modern Workplace
- Exposure to endpoint management tools such as Intune or Autopilot
- Basic grounding in Microsoft Identity
- Basic grounding in networking (LAN, WAN, SDWAN, WiFi)
- Basic understanding of servers and storage
- Basic understanding of firewall technologies
- Ability to explain technical concepts simply to non-technical audiences
- Genuine curiosity about customer problems and focus on business outcomes
- Comfortable being coached and rapidly building product knowledge
- Experience within an MSP or managed security services environment
- Familiarity with Cloudflare One
- Familiarity with SOC solutions
- Cyber Essentials / CE+ certification
- Relevant Microsoft accreditations
What We Do
Welcome to Focus Group. Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. Here to take care of all your telecoms, IT and connectivity services. This means everything in one place, one point of contact and one bill to cover everything you need. SME or global enterprise business; public sector, service sector or charity…whatever your size, shape or service, we’ll take the time to get to know your business and deliver the technology to fit the bill. Our teams are experts in their field; passionate about finding the right solutions for you and committed to ensuring your business runs like clockwork. We’re by your side to keep your business phone system at the top of its game, your IT optimised, your data secure, your teams connected and your customers happy. At all times. Leaving you free to focus all your energy on the important stuff. Like growing your business. Telecoms | Mobile | Connectivity | IT solutions | Cyber security | Energy Let’s connect. Let’s grow.
