City/State
Norfolk, VAWork Shift
First (Days)Overview:
OverviewThe IT Analyst supports day-to-day operations and optimization of enterprise applications, with a primary focus on supporting IT Shared Services within the Office of the CIO.
This role assists with IT resource planning, data analysis, and the development of presentations and reporting materials to support leadership decision-making.
The IT Analyst is responsible for supporting application builds, upgrades, and enhancements while analyzing business and technical needs to recommend solutions that improve efficiency and reduce costs. This role partners with cross-functional teams and stakeholders to evaluate workflows, gather requirements, and ensure effective application utilization.
Responsibilities include supporting incident, problem, and change management, developing and executing test plans for system updates, and maintaining documentation of test results and system changes. The analyst also supports application integration efforts, communicates system updates and issues, and contributes to smaller projects or components of larger initiatives.
This role will also support Workday Security functions as part of ongoing responsibilities, working closely with internal teams to ensure appropriate system access and governance.
As an experienced professional, the IT Analyst works independently with general supervision, applies practical knowledge to solve moderately complex problems, and may influence others through effective communication and collaboration.
EducationBachelor’s Degree (Required)
or
3+ years of relevant experience with a degree
5+ years of relevant experience without a degree
No specific certification or licensure requirements
ExperienceExperience supporting enterprise applications, including system builds, upgrades, and enhancements
Experience with data analysis, reporting, and presentation development (e.g., Excel, PowerPoint, or similar tools)
Experience gathering business requirements and performing workflow analysis to support process improvement
Experience with incident, problem, and change management processes in an IT environment
Ability to work in a cross-functional team environment and communicate effectively with technical and non-technical stakeholders
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Sentara Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sentara Healthcare and has not been reviewed or approved by Sentara Healthcare.
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Parental & Family Support — Four weeks of paid parental leave at full base pay and two weeks of job‑protected family caregiver leave support major life and care needs. Emergency back‑up care and reimbursements for infertility, adoption, and surrogacy further bolster family support.
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Retirement Support — A 401(A) plan alongside 403(B)/401(K) employer matching is designed to strengthen long‑term financial security. Company‑paid life insurance with buy‑up options adds additional protection for families.
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Flexible Benefits — Choice of medical plan designs and dental/vision options enables tailoring coverage to individual needs. An annual election between tuition assistance and student‑loan repayment offers flexibility to align with financial or education priorities.
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What We Do
Sentara Healthcare celebrates a 130-year history of innovation, compassion and community benefit. Based in Norfolk, VA, Sentara is a diverse not-for-profit family of 12 hospitals, an array of integrated services and a team of nearly 30,000 strong on a mission to improve health every day. This mandate is pursued through a disciplined strategy to achieve Top 10% performance in key measures through shared best practices, transformation of primary care through clinical integration and strategic growth that adds value to the communities we serve in Virginia and North Carolina.
