IT Analyst

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Richardson, TX, USA
In-Office
80K-90K Annually
Senior level
Software • Automation • Manufacturing
The Role
Supports and optimizes core business systems by serving as the liaison between business users and IT. Configures workflows, settings, and access; troubleshoots issues; supports integrations, implementations, upgrades, and UAT; maintains documentation; trains users; and safeguards data integrity. The role also analyzes business processes, recommends improvements, and supports ERP, CRM, and manufacturing applications in a manufacturing environment.
Summary Generated by Built In

Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally.

We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours?

Position Overview

Support and optimize business systems and processes. This role bridges the gap between Operations and IT by working closely with internal teams to understand business needs, configure systems, troubleshoot issues, and ensure technology solutions effectively support day-to-day operations.

What you'll do

•    Serve as the primary liaison between business users and IT for system-related needs
•    Provide day-to-day support for core business applications (ERP, CRM, or manufacturing systems)
•    Analyze business processes and recommend system improvements or efficiencies
•    Configure and maintain system settings, workflows, and user access.
•    Troubleshoot system issues and coordinate with technical teams or vendors when needed
•    Assist with system implementations, upgrades, and testing (UAT)
•    Develop and maintain documentation, including process flows and user guides.
•    Train end users on system functionality and best practices.
•    Support data integrity by monitoring, auditing, and correcting system data as needed.

Other requirements: 
•    Experience in manufacturing environments (especially indoor/outdoor products or custom fabrication)
•    Familiarity with reporting tools and basic data analysis (Excel, SQL, or BI tools)
•    Experience supporting system integrations or working with vendors
•    Train end users on system functionality and best practices
•    Strong organizational and time-management skills.

Who you are

•    5+ years of experience in a functional IT, systems analyst, or similar role
•    Strong understanding of business processes (operations, supply chain, manufacturing, or finance preferred)
•    Experience working with ERP systems (PIC experience is a plus)
•    Ability to translate business needs into system requirements
•    Strong problem-solving and analytical skills.
•    Excellent communication skills with both technical and non-technical stakeholders
•    Hands-on, self-starter mentality with a focus on execution.

What's in it for you?

  • Annual base salary range: $80,000.00 - $90,000.00
  • Bonus target range: 10%
  • Generous benefits package including medical, dental, vision, life, disability
  • A company culture that prioritizes internal development and professional growth
  • Time off with pay 
  • 401(k) plan with a degree of employer matching
  • Paid parental leave
  • Wellness programs and product discounts

Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.
Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.


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Skills Required

  • 5+ years of experience in a functional IT, systems analyst, or similar role
  • Strong understanding of business processes, preferably in operations, supply chain, manufacturing, or finance
  • Experience supporting ERP systems
  • Ability to translate business needs into system requirements
  • Strong problem-solving and analytical skills
  • Excellent communication skills with technical and non-technical stakeholders
  • Experience in manufacturing environments, especially indoor/outdoor products or custom fabrication
  • Familiarity with reporting tools and basic data analysis using Excel, SQL, or BI tools
  • Experience supporting system integrations or working with vendors
  • Strong organizational and time-management skills
  • Experience with PIC ERP systems
  • Hands-on, self-starter mentality with a focus on execution

Hunter Douglas, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hunter Douglas, Inc. and has not been reviewed or approved by Hunter Douglas, Inc..

  • Healthcare Strength Core medical, dental, vision, life insurance, and an EAP are widely available with multiple health plan options. Benefits are often characterized as decent to good and can include wellness programs in at least one division.
  • Retirement Support A 401(k) with company match is consistently highlighted and regarded positively. Use of formal benefits portals and third‑party administrators underscores structured retirement support.
  • Leave & Time Off Breadth Paid holidays and vacation/PTO are standard, with parental/family leave available. Some divisions also call out added perks alongside the core time‑off suite.

Hunter Douglas, Inc. Insights

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The Company
HQ: Rotterdam
2,265 Employees

What We Do

Hunter Douglas offers premium, intelligent window fashions that beautifully transform natural light and enhance your home's interiors. Our products are thoughtfully engineered to craft your perfect light, and many designs offer additional energy efficiency and child safety benefits. A versatile product portfolio and broad selection of innovative operating systems—including advanced automation—allow you to effortlessly choose the look you desire and how your window treatments function.

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