IT Analyst

Are you passionate about information technology and eager to contribute to the stability and evolution of applications that are essential to the group insurance sector? As an IT Analyst, you will play a key role in the analysis, support, validation, and improvement of strategic application assets.

In our environment, IT Analysts also contribute to quality assurance activities by participating in test strategy development, preparing and executing validation scenarios, and analyzing results to ensure solutions adequately meet business needs. You will contribute to maintaining critical solutions while supporting their evolution in a collaborative, stimulating environment focused on delivering value quickly.

This is an excellent opportunity to showcase your expertise and maximize your potential within a caring and trusted organization. Here, people and their development are at the heart of everything we do, fostering an environment that encourages collaboration and innovation.

As an IT Analyst, you will be at the heart of our mission.

• Analyze, investigate, and resolve technical and functional incidents affecting the applications under your responsibility.
• Provide production support and contribute to maintaining application availability on a day-to-day basis.
• Interpret functional and technical documentation to efficiently identify root causes of issues and recommend appropriate solutions.
• Read and analyze code within .NET and Java environments to support application investigation and enhancement activities.
• Interpret application logs, processing flows, and legacy solutions implemented over time.
• Write and execute SQL queries and various scripts required for analysis and validation activities.
• Actively participate in quality assurance activities, including test strategy development, scenario preparation, execution of functional and regression testing, and the documentation of results and defects.
• Collaborate closely with team members, business partners, and technical stakeholders to ensure service quality and continuity.
• Participate in the evolution of existing applications and recommend improvements that generate quick wins for the organization.

• Possesses excellent analytical and problem-solving skills in complex environments.
• Demonstrates a high level of autonomy, rigor, and strong critical thinking abilities.
• Uses artificial intelligence tools proactively, responsibly, and effectively to optimize work, improve deliverable quality, and contribute to the continuous improvement of team practices and processes.
• Shows intellectual curiosity and a continuous desire to learn and grow professionally.
• Stands out through effective collaboration skills and the ability to communicate clearly and concisely with a variety of stakeholders.
• Holds a bachelor's degree in Computer Science, Business Administration (IT profile), or another related field.
• Has between five and ten years of relevant experience in IT analysis, ideally within a legacy application maintenance environment.
• Has a solid understanding of .NET and Java application environments.
• Is proficient in modern software development approaches such as Agile, MVP, Software Development Lifecycle (SDLC), Test-Driven Development (TDD), Behaviour-Driven Development (BDD), REST, and SOAP.
• Has experience supporting, analyzing, and evolving legacy application assets.
• Possesses a strong knowledge of SQL databases and script execution.
• Demonstrates a solid understanding of quality assurance practices, test case design, and the execution of functional, integration, and regression testing.
• Has knowledge of the group insurance industry (a significant asset).
• Has an intermediate level of English proficiency, as the incumbent will be required to communicate, analyze, and explain operational and technical issues to English-speaking business partners and users on a monthly basis.
• Has an advanced level of French proficiency, as the incumbent will be required to interact with, analyze, and explain operational and technical issues to French-speaking business partners, stakeholders, and users on a regular basis.

• A workplace where learning and development are integrated into a collective pursuit of excellence.
• A healthy, safe, equitable, and inclusive work environment where everyone can thrive and reach their full potential.
• The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces.
• Competitive benefits, including flexible group insurance, a competitive pension plan, an employee share purchase plan, vacation and wellness days, telemedicine services, an employee and family assistance program, ergonomic equipment support, performance bonuses, discounts on iA products, and much more.

At iA, we believe in potential and value diverse experiences. If this opportunity inspires you, we encourage you to apply—your place may be with us, and we want to get to know you!

iA Financial Group

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.