IT Analyst IV - Collaboration Platform

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
Senior level
Energy
The Role
Lead and mentor analysts to design, develop, and maintain collaboration solutions. Administer and govern Microsoft 365 tenant(s), provide Tier 3 support, plan and execute tenant migrations for M&A, perform root-cause analysis, and collaborate with cross-functional stakeholders to align platform strategy and security.
Summary Generated by Built In

At Williams, we’re powering a cleaner, more connected future, and that starts with you. Here, your work fuels communities, drives innovation, and helps deliver reliable energy the world depends on. Join a Fortune 500 team that invests in your growth, values your contributions, and challenges you to make a lasting impact every day.


Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.

As IT Analyst IV, you will provide technical leadership to a team of analysts to deliver software solutions and maintain existing applications in order to optimize organizational functioning. A focus on mentoring others, the ability to solve sophisticated problems, superb interpersonal skills and technical acuity are keys to success!

Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.

Responsibilities/Expectations:
  • Analyzes and develops short and long-term solutions to information technology needs through developing new or modifying existing applications

  • Reviews systems requirements and business processes; codes, tests, debugs and implements software applications

  • Executes projects using project management concepts, requirements gathering and documentation, software development lifecycle and testing

  • Collaborates effectively with business partners, project team, and senior management to develop solutions that facilitate the integration of business processes

  • Recommends solutions based on an understanding of business requirements

  • Provides technical leadership and mentorship within a broader team

  • Leads end-to-end administration, engineering, licensing, and governance of Microsoft 365 and integrated platforms while managing tenant settings, service accounts, licensing, governance, and platform compatibility

  • Defines and executes on collaboration platform strategies by monitoring the Microsoft 365 roadmap, evaluating emerging capabilities for business value and security fit, and guiding testing, staging, and production readiness

  • Ensures platform reliability by providing Tier 3 support, leading root-cause analysis and post-incident reviews, and documenting solutions that improve system stability

  • Supports mergers and acquisitions through tenant assessments, migration planning, identity and domain consolidation, and security and licensing remediation in coordination with cross-functional stakeholders including Legal, Compliance, HR, and IT

  • Other duties as assigned

Education/Years of Experience:
  • Required: High school diploma or GED and a minimum fifteen (15) years' IT experience, OR Associate's degree and a minimum ten (10) years' IT experience, OR Bachelor's degree in IT-related field and a minimum eight (8) years' IT experience

Other Requirements:
  • Participation in 24/7 on-call support

  • Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority

  • Needs basic knowledge of Microsoft Office Application and PC skills

#LI-CT1

About Tulsa:

Our corporate headquarters is located in downtown Tulsa, Oklahoma, the 2nd largest city in Oklahoma and the 47th most populous in the U.S.

 

Tulsa is known as the Mother of "The Mother Road" - Route 66, and boasts impressive art deco architecture, the #1 city park in the U.S. (The Gathering Place) and is a great venue for live music. It's an easy place to get in and out of, with more than 20 non-stop flight destinations offered at Tulsa International Airport. Tulsa is listed on CNN Travel's best destinations to visit in 2022!

 

Tulsa is not only a great place to live, but it's affordable. According to the 2019 Economic Report from Tulsa's Future, the cost of living is 8 percent below the U.S. average. There is no place like T-Town. Check out visittulsa.com to learn more!


We invest in our people in ways that actually show up in your day-to-day, not just on paper. Our Total Rewards are built to support how you work, live, and plan for what’s next.


Here’s a look at what that means:


  • Strong pay plus an annual incentive program
  • Hybrid work for most office roles, plus real flexibility in many field positions
  • Medical, dental, and vision coverage with options that fit your life, not the other way around
  • 401(k) with company match and an annual company contribution
  • Paid time off, including company and floating holidays
  • Paid parental leave (up to six weeks per parent), plus fertility and adoption support
  • Advanced AI tools and resources to help level up and work smarter
  • Clear paths to grow your career, with a strong culture of promoting from within
  • Tuition reimbursement and support for continuing education
  • HSA and FSA options
  • Company-paid life insurance and disability coverage
  • Employee stock purchase plan
  • Domestic partner benefits
  • Employee resource groups, wellness support, paid volunteer time, and company matching for causes you care about

Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.


For more information, please visit Total Rewards | Williams Companies.


Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.

Education Requirements:Bachelors (Required)

Skill Requirements:

Competency Requirements:

Skills Required

  • Education: High school diploma + 15 years IT experience OR Associate's degree + 10 years IT experience OR Bachelor's degree in IT-related field + 8 years IT experience
  • Experience administering and engineering Microsoft 365 collaboration platforms, including tenant settings, service accounts, licensing, and governance
  • Experience with tenant assessments, migration planning, identity and domain consolidation for mergers and acquisitions
  • Proven experience providing Tier 3 support, conducting root-cause analysis and post-incident reviews
  • Experience with software development lifecycle activities: requirements gathering, coding, testing, debugging, and implementation
  • Demonstrated technical leadership and mentoring experience
  • Participation in 24/7 on-call support
  • Basic knowledge of Microsoft Office applications and PC skills
  • Excellent organizational and interpersonal skills, with strong focus on safety
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The Company
HQ: Tulsa, OK
5,280 Employees
Year Founded: 1908

What We Do

Williams has been around for more than a century, but our work has never been more important. Our employees impact people’s lives every day, fueling the clean energy economy with large-scale energy infrastructure that connects natural gas supplies to markets with growing demand for cleaner fuel. We handle 30% of the natural gas in the United States that is used every day to heat our homes, cook our food and generate our electricity. Williams works closely with customers to provide the necessary infrastructure to serve growing markets and safely deliver natural gas products to reliably fuel the clean energy economy. With interstate natural gas pipelines and gathering & processing operations throughout the country, we reliably deliver value to our employees, investors, customers and communities by running our business with authenticity and a safety-driven culture, leading our industry into the future. Our employees are our most valued resource and the driving force behind our reputation as a safe, reliable company that does the right thing, every time. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.

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