About Tekmetric
Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
We’re looking for a high-performing IT Systems Administrator who thrives in a fast-paced, growth-oriented environment. The ideal candidate is a self-starter with deep technical expertise across modern IT stacks, automation scripting, and cloud platforms. You’ll manage and optimize our systems infrastructure, empower a distributed workforce, and uphold security best practices aligned with SOC 2 and ISO 27001 standards.
What You’ll Do- Administer and support Google Workspace for enterprise users (mail routing, device management, app integrations, and security).
- Manage Microsoft 365, Azure AD / Entra ID, and Intune for endpoint and identity management.
- Deploy, configure, and maintain macOS devices via JAMF and Windows devices via Intune.
- Manage Ubiquiti UniFi network infrastructure including switches, APs, and security gateways.
- Maintain and secure Google Cloud Console resources; assist with provisioning, IAM, and monitoring.
- Develop and automate workflows using PowerShell and Bash scripting to streamline routine tasks.
- Manage API integrations between SaaS platforms and internal systems.
- Support access control systems, ensuring proper onboarding/offboarding and compliance.
- Provide technical support to a hybrid and remote workforce, ensuring reliable connectivity and productivity.
- Collaborate cross-functionally with Security, HR, and Engineering to maintain compliance and smooth operations
- 3–5 years of hands-on experience in IT systems administration or a similar role.
- Strong command of PowerShell and Bash scripting (automation, reporting, and device management).
- Expertise with Google Workspace administration and Google Cloud Console.
- Experience managing Ubiquiti networks and access control systems.
- Proficiency in JAMF, Intune, Microsoft 365, Azure AD, and Entra ID.
- Familiarity with SOC 2 and ISO 27001 frameworks and evidence collection practices.
- Excellent communication and people skills — approachable, patient, and solutions-focused.
- Proven ability to take initiative, prioritize, and deliver results with minimal oversight.
- Must be local to Houston, TX — onsite work required with the option to work hybrid on Fridays.
- Experience supporting SaaS-heavy environments or startup-scale companies.
- Background in identity and access management automation (SCIM, API-driven provisioning).
- Advanced knowledge of endpoint detection and response (EDR) tools and MDM compliance.
Who You Are
Successful candidates will also demonstrate many of the characteristics that our core values represent:
- Build things that matter:
- You have a love of building something new or improving on current processes and care about making a positive difference.
- We’re all entrepreneurs:
- You love learning new things and are comfortable working in a startup-like, dynamic environment -- moving quickly, even in the face of ambiguity. You are a self-directed leader who can jump in, structure their own work, and figure out how best to execute a plan yourself and with others. At Tekmetric our leaders are all players and coaches.
- Yes before no:
- You keep an open mind and are excited about new ideas and helping others actualize their ideas. You are intellectually curious and analytical in a strategic context.
- We matter to each other:
- You care about people and see the success of one is success for us all. You are a highly ethical individual with unquestioned integrity and the experience, confidence, and stature to protect confidential information in a growing company.
Why You'll Love Working With Us
Health & Wellness That Have You Covered:
- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value.
- Generous Paid Time Off, because we know you do your best work when you're well-rested.
- Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
- Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
- Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
- Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
- Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
- After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
- Keep growing with support for continuing education - we’re invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Top Skills
What We Do
The Tekmetric Shop Management System is an all-in-one solution that seamlessly combines industry-leading integrations and cutting-edge features that shop owners can’t find anywhere else. Tekmetric’s API also lets shops use other preferred integrations pending permission from shop owners to share their business data with other services. Key features such as customer profiles and notes, digital vehicle inspections, Tekmessage™ True Two-Way Texting, a job board, a tech board, and Tekmerchant™ Text-to-Pay seamlessly culminate to create a streamlined workflow makes life easier for everyone involved in the repair process.
Tekmetric champions transparency, integrity, innovation—and above all—a service-mentality that puts customers first. Founded in Houston, Texas in 2015, Tekmetric has been providing reliable, fast customer service to shops from day one. Even now that Tekmetric has grown to a team of 80+ people, our service philosophy of listening to customers has remained a core value. Thousands of shops across North America run on Tekmetric and lead the industry in customer care, shop profitability, and community involvement. Together, shop owners and the Tekmetric team are accomplishing their shared mission to Drive the Auto Repair Industry Forward.
Why Work With Us
We love to build, whether that means building our people, our processes, our technology, or relationships across the auto repair industry. If you’re the kind of person who finds joy in working with others to invent something new and push the boundaries of what’s possible, there’s a space for you on our team.
Come build with us!
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