IT Administrative Assistant

JOB SUMMARY

Provides responsive administrative support to the IT Department on all administrative matters and performs related work as assigned

ESSENTIAL DUTIES

The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary

• Assists the Chief Information Officer with a wide variety of administrative duties, including assessing, administrating and executing bank policies, processes and procedures
• Assists in gathering information and reports for IT meetings
• Submits purchase orders for office and building supplies for the department
• Sorts and delivers mail, sends packages as needed
• Submits helpdesk tickets to IT, purchasing and maintenance departments on behalf of the department
• Makes photocopies, faxes documents and performs other clerical functions
• Generates reports as directed
• Assists with or prepares correspondence
• Participates in the job specific training and other various Banki Training programs, as necessary
• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML

QUALIFICATIONS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• A self-starting individual who possesses a High School Diploma or GED
• 1 - 2 years’ experience of bill reconciliation
• Banking experience required
• Excellent math skills, PC, telephone, word processing and spreadsheet software are essential
• Must be a hard working team player with a professional attitude
• Good customer service, organizational, interpersonal, and verbal communication skills are necessary
• Attention to detail, accuracy and mental concentration for accurately performing tasks with frequent interruptions
• Position is limited to 1000 maximum work hours per year,  subject to a flexible work schedule of approximately 30-36 hours per week to meet the demands of the work load
• Bilingual in English and Spanish is desired

ORGANIZATION

• This position reports to the Chief Information Officer
• This position does not oversee other positions

TRAINING REQUIREMENTS

All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.

COMMUNITY INVOLVEMENT

Lone Star National Bank’s Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity.  All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.

LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.

Management reserves the right to change this position description at any time according to business needs.