The Role
Manage company IT infrastructure, including networks, servers, endpoints, software, user accounts, security tools, backups, and cloud systems. Provide internal technical support, administer onboarding and offboarding, manage IT assets and vendors, maintain documentation, and ensure compliance with security and licensing policies. Recommend infrastructure improvements and coordinate IT operations across departments.
Summary Generated by Built In
About the Role:
We are looking for a skilled and proactive IT Engineer to oversee and manage our company’s IT infrastructure, systems, and support functions. The ideal candidate will have hands-on experience in IT operations, network and system administration, hardware/software management, and team coordination.
This is a key role to ensure smooth day-to-day IT functioning, secure systems, and support for internal teams.
Key Responsibilities:
- Manage and maintain company IT infrastructure including networks, servers, laptops, and software systems
- Oversee installation, configuration, and troubleshooting of hardware and software
- Administer user accounts, email setups (Google Workspace or Microsoft 365), access rights, and security protocols
- Handle IT asset procurement, issuance, and tracking
- Set up and manage VPN, firewalls, and network security solutions
- Provide timely IT support to internal employees across departments
- Coordinate with external vendors for hardware/software issues and service agreements
- Ensure data backups, system updates, antivirus protection, and IT policy compliance
- Support onboarding and offboarding processes from an IT perspective (device setup, account access, recovery)
- Monitor and manage internal tools, IT inventory, and regular documentation
- Stay updated with the latest trends and suggest improvements in IT infrastructure
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- 4 to 8 years of proven experience in IT operations, preferably in a fast-paced environment
- Strong knowledge of Windows/Mac systems, networking, firewalls, VPNs, and basic server/cloud admin
- Experience with IT asset management and internal support
- Good understanding of data security, software licensing, and IT compliance
- Strong problem-solving skills and ability to work independently
- Excellent communication and team coordination abilities
Nice to Have:
- Exposure to cloud platforms (AWS, Azure, Google Cloud)
- Experience with ISO or IT security audits
- Familiarity with performance marketing or agency-based setups (if applicable)
Skills Required
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- 4 to 8 years of proven experience in IT operations
- Knowledge of Windows and Mac systems
- Knowledge of networking, firewalls, VPNs, and basic server or cloud administration
- Experience with IT asset management and internal support
- Understanding of data security, software licensing, and IT compliance
- Strong problem-solving skills and ability to work independently
- Excellent communication and team coordination abilities
- Exposure to AWS, Azure, or Google Cloud
- Experience with ISO or IT security audits
- Familiarity with performance marketing or agency-based setups
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The Company
What We Do
Adsparkx Media is a global performance marketing agency and MarTech organization headquartered in India. It helps brands acquire high-quality, engaging users through data-driven strategies and customized digital experiences. Its services include affiliate marketing, branding, e-commerce, lead generation, and programmatic media buying. The company operates internationally and positions itself as an ad-tech specialist focused on measurable growth and long-term brand partnerships.
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