IT Admin Executive

About Lokal

In 2018, we began with a WhatsApp group with a simple hypothesis: people in tier-2/3 towns weren’t really using the internet meaningfully yet. We believed that if we started with local content in their own language, they’d come back every day; once there was a habit and trust, that same space could naturally grow into classifieds and, eventually, something they used for almost everything online.

This spark became Lokal. Our first instinct was to put everything in one place & one app - local updates, classifieds, jobs, matrimony and more. It worked, till it stopped working. Users gave us the insight - when one use case outweighs the others, everything else seems like noise. We listened. Like how Craigslist quietly seeded a generation of focused companies & marketplaces, we began unbundling and verticalising.

Today, Lokal is a house of focused apps, many products, one mission:
to connect Tier-2/3+ India to the Knowledge, opportunities, tools, and experts they’ve always deserved.

We now operate dozens of live apps across categories like:

• Edutainment & Skill Learning – practical skills and learning in regional languages (GyanTV)
• Matrimonial Matchmaking – hyperlocal, compatibility-first partner search (Lokal Matrimony)
• Agri Consulting – farmer-first advisory in local languages (AgriLokal)
• Local Jobs – blue- and grey-collar opportunities close to home (Lokal Jobs, Sahi Jobs)
• Social & Community – a place to find & post social updates (Lokal app)
• Emotional Well-being & Peer Support – safe spaces to talk and feel heard (Dostt & Eaze)
• Astrology & Guidance – instant access to trusted Astrologers via chat and voice (AstroLokal)
  Advisory Services – early bets in legal help, financial guidance, career counselling, and more

Under the hood, Lokal is a discovery and access platform: local-language internet + deep Bharat insight+ AI. When someone opens a product we’ve built, they don’t wade through clutter; they get a straight line to what they came for.

This is the story new teammates walk into:
a company that started as a WhatsApp group, became a family of focused apps, and kept one belief at the centre — access changes lives.

We ship fast. We learn fast. We build for Bharat.
We are backed by leading global and domestic investors including Y Combinator, Sony, Global Brain, India Quotient, and 3one4 Capital.

Role Overview :

As a rapidly growing startup, we are looking for a proactive IT Admin Executive to manage office operations, build processes from zero to one, and create a productive workplace environment in a fast-paced setup.

Key Responsibilities:

• Provide first-level IT support for hardware, software, and network-related issues.
• Manage and maintain IT assets, including laptops, desktops, peripherals, mobiles, and software licenses.
• Handle user account management, email setup, and access control across systems.
• Monitor and maintain network infrastructure (Wi-Fi, LAN, internet) for smooth operations.
• Coordinate with vendors for procurement, repairs, AMC, and IT support services.
• Ensure seamless onboarding and offboarding through timely asset provisioning and recovery.
• Maintain system security, antivirus, patches, backups, and compliance with IT policies.
• Track and maintain IT documentation, asset inventory, and configuration records.
• Monitor system performance and proactively identify and resolve technical issues.
• Support office IT infrastructure, including conference rooms, video conferencing, and new tools and technology implementations.
• Assist in IT audits, security controls, and adherence to organizational IT standards.
• Oversee day-to-day office administration activities to ensure smooth operations. 
• Coordinate maintenance of office equipment and infrastructure. 
• Assist the team in organizing employee engagement activities and office events. 
• Support travel bookings, courier services, and visitor management. 
• Ensure compliance with office safety and maintenance standards. 

• Hands-on experience with MDM tools (e.g., ScaleFusion) and endpoint security/EDR solutions (e.g., Sophos, SentinelOne). 

• Experience in startups or similar fast-paced environments.
• Hands-on experience with biometric attendance systems (eSSL or similar), CCTV, access control systems.
• Exposure to procurement, vendor management, and office facility administration.