IT Admin (Contract)

Posted 2 Months Ago
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Mountain View, CA, USA
In-Office
Senior level
Information Technology
The Role
Administer cloud-based IT infrastructure and core SaaS applications, including identity and access management, Google Workspace, Microsoft 365, collaboration tools, and device environments. Support user onboarding, offboarding, troubleshooting, conference-room AV, security policy enforcement, documentation, automation, and vendor relationships. Help maintain a user-friendly, secure global IT environment with minimal supervision.
Summary Generated by Built In

Our Mission:

Driving technology always feels old. Not by a little bit. We believe vehicles can be a thousand times smarter, safer, and more connected to the world around us, and our mission is to see it happen. In 2019, we joined forces with Honda as their first startup acquisition, and now we’re expanding our vision into building the future of automotive vehicles for millions of people around the world.

Why Drivemode: 

Join Drivemode for an exciting startup environment and a vibrant culture that combines impactful work, competitive compensation, and excellent benefits. By becoming a part of our team, you'll contribute to a crucial mission that revolutionizes the way people engage with vehicles, addressing both business needs and the world's environmental challenges. This presents an exceptional opportunity to be at the forefront of innovation and drive Honda's success in the market.

About the Role:

The IT Administrator will be responsible for supporting the IT infrastructure of our global organization, including system management, user support, security management, and policy enforcement. We are looking for someone who has good knowledge of modern, cloud-based infrastructure services and can support our growing organization in implementing and managing a user-friendly and secure environment.

What You’ll Be Doing:

     

    • Help strengthen IT infrastructure cloud services following zero trust security principles.

    • Support efforts to transform the IT infrastructure into a more user-friendly and secure environment.

    • Administer core SaaS apps (Google Workspace, Slack, Notion, etc.), delivering a seamless onboarding and offboarding experience.

    • Provide support to internal users, troubleshooting and assisting with IT-related problems and inquiries.

    • Support internal meetings and AV hardware.

    • Provide a quality user experience with a smooth onboarding & off-boarding process.

    • Maintain detailed documentation of IT systems, network configurations, software licenses, and support procedures to facilitate troubleshooting, maintenance, and future upgrades.

    • Interact with IT vendors and service providers to procure hardware, software, and services, and manage vendor relationships.

What We Are Looking For:

    • 5+ years of experience in IT administration/engineering.

    • Identity and Access Management (IAM) experience (Okta, JumpCloud, Entra ID, OneLogin).

    • Google Workspace + O365 administrative experience.

    • Manage collaboration tools (Slack, Teams, Zoom, Google Meet).

    • Experience with conference rooms (Zoom Room, MTR, Meets Room).

    • Exposure to workflows and automation between platforms and applications.

    • Strong problem-solving skills and ability to work with low supervision.

Nice to Have:

    • Experience introducing cloud-based IT infrastructure services.

    • Experience managing an MDM environment.

    • Experience managing macOS and Windows devices remotely.

    • Exposure to workflows and automation between platforms and applications.

    • Understanding and experience with GCP, AWS, Azure

EEOC Statement

Drivemode is proud of a very diverse team with employees coming from 5 continents/20 countries today. Diversity in our workplace has played an important part in our success; we recognize each employee’s unique background, knowledge, experiences, ideas, and viewpoints, which are all critical in developing a product that has the greatest impact on drivers all over the world.

Drivemode provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, gender, national origin, sexual orientation, gender identity,  disability, or any other characteristics that make you unique.

Skills Required

  • 5+ years of experience in IT administration or IT engineering
  • Identity and Access Management experience with Okta, JumpCloud, Entra ID, or OneLogin
  • Administrative experience with Google Workspace and Microsoft 365
  • Experience managing collaboration tools such as Slack, Microsoft Teams, Zoom, or Google Meet
  • Experience supporting conference-room systems such as Zoom Rooms, Microsoft Teams Rooms, or Google Meet Rooms
  • Exposure to workflows and automation between platforms and applications
  • Strong problem-solving skills and ability to work with low supervision
  • Experience introducing cloud-based IT infrastructure services
  • Experience managing a mobile device management environment
  • Experience managing macOS and Windows devices remotely
  • Understanding and experience with GCP, AWS, or Azure
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The Company
HQ: Mountain View, CA
30 Employees
Year Founded: 2014

What We Do

Drivemode enables smarter, safer, connected driving in any vehicle. Drivemode was founded in 2014 by entrepreneurs from Zipcar and Tesla Motors who set out to fundamentally change the way consumers use technology in the car. Drivemode offers a mobile-based connected car platform through a consumer-facing Android app, driver assistance and analytics for fleet managers, and a bring-your-own-device connected car solution for automakers. The Drivemode app transforms a user’s phone into a car’s central computing device allowing voice-to-text messaging, music player overlay on navigation, “Do Not Disturb” mode, message auto-reply, and personalized travel recommendations. The Drivemode app has an automotive-grade interface designed and developed to adhere to National Highway Traffic Safety Administration safety guidelines for driving apps. Drivemode has raised $9.2M from industry leaders. Learn more at https://drivemode.com or download Drivemode at bit.ly/getdrivemode.

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