Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionWe're looking for a Hybrid Specialist for Unusual Activity Reporting and Israeli Product Support to join our growing Israel Hybrid Team.
You will optimise and align operational processes, collaborating with Reporting operations, product teams, central quality, and knowledge management. As an individual contributor, you'll impact operational excellence through process standardisation and risk mitigation. This role offers a unique opportunity to support Wise's mission in Israel and grow as a specialist.
Your Mission: Protect our customers and Wise by reporting unusual activity to the Israeli FIU and contributing to the improvement and growth of ILS operations. We seek individuals passionate about financial crime risk who thrive in a fast-paced, rapidly growing fintech environment.
Responsibilities:
- Analyse customer account and payment activity
- Summarise investigation findings
- Independently prepare and submit unusual activity reports to the Israeli FIU in Hebrew
- Communicate with customers to handle escalated or complex cases with strong empathy and clear communication
- Support ILS operations under the Israeli license by creating and refining operational frameworks
- Serve as first point of escalation for process-related issues within ILS operations
- Collaborate with Operations, Knowledge Management, Compliance, and product teams to map processes, identify issues, and develop solutions
- Establish and maintain effective professional relationships across all organisational levels
- Develop deep understanding of business models, customer types, country risks, and regulatory requirements across multiple geographies
A bit about you:
- Proven ability to identify inefficiencies and improve workflows for enhanced operational efficiency;
- Strong project management skills, from planning to execution and monitoring;
- Excellent communication skills, capable of articulating process updates to diverse stakeholders;
- Strong relationship-building skills and experience facilitating cross-team collaboration;
- Your verbal and written English and Hebrew skills are excellent;
- You can work autonomously within a limited variety of well-defined procedures and practices (not necessarily standardised);
- You are able to handle more complex activities with moderate variation. You can deal with less straightforward questions, coordinate with as many sources of information necessary within and outside the business to support solutions;
- You are capable of identifying gaps in policies and processes and providing detailed feedback, including examples when possible, through the established communication channels.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Skills Required
- Ability to identify inefficiencies and improve workflows for operational efficiency
- Strong project management skills, including planning, execution, and monitoring
- Excellent communication skills with diverse stakeholders
- Strong relationship-building and cross-team collaboration skills
- Excellent verbal and written English and Hebrew
- Ability to work autonomously within varied or non-standardized procedures
- Ability to handle complex activities and coordinate information from multiple sources
- Ability to identify gaps in policies and processes and provide detailed feedback
Wise Compensation & Benefits Highlights
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Leave & Time Off Breadth — U.S. materials describe extensive paid leave (PTO, sick time, holidays, “Me Days,” volunteer and compassionate leave) plus a paid six‑week sabbatical after four years. Feedback suggests the time‑off package is a standout element of the offering.
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Parental & Family Support — Benefits information highlights up to 18 weeks of fully paid parental leave in many locations, with clear tenure qualifiers in some markets. Feedback suggests these policies are robust and a notable strength.
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Equity Value & Accessibility — Company and job-posting materials indicate RSUs are a regular part of compensation, with a shift toward RSUs since 2022. Feedback suggests the equity component is a relatively substantial part of total rewards.
Wise Insights
What We Do
Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
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Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
