Join a company where excellence meets opportunity! At MIRACORP, we don’t just provide services to the federal government, we set the gold standard in quality and reliability. What truly sets us apart? Our people. We believe our employees are the cornerstone of everything we achieve. That’s why we invest in talent, innovation, and leadership, fostering a workplace where your contributions make a real impact.
Position SummaryMIRACORP is seeking an ISO Quality Management Passport Services Subject Matter Expert to join our team. In this role, you will lead ISO and international standards documentation activities, analyze problems affecting service quality, and recommend improvements to documentation and operational processes.
*This position is contingent upon contract award*
Essential Functions
- Lead documentation development and maintenance in alignment with applicable ISO and other international standards.
- Review procedures and technical materials for accuracy, completeness, and consistency.
- Identify and analyze service quality problems and recommend corrective actions.
- Apply Lean Six Sigma methods to improve processes, quality, and efficiency.
- Develop and update procedures, work instructions, and quality documentation.
- Work with stakeholders to clarify requirements and improve documentation practices.
- Communicate findings, recommendations, and progress on quality improvement activities.
- U.S. citizenship is required.
- Ability to pass a federal background check.
- Minimum of 10 years of directly relevant experience in ISO standards, quality management, and documentation.
- Master’s degree in a related field, or 16 years of relevant experience in lieu of the degree. The experience alternative must include at least 10 years of directly relevant experience.
- ISO credential and Lean Six Sigma credential.
- Demonstrated ISO expertise, analytical problem-solving skills, and clear technical writing and communication.
Prior experience with the U.S. Department of State is preferred.
Skills Required
- U.S. citizenship
- Ability to pass a federal background check
- At least 10 years of directly relevant experience in ISO standards, quality management, and documentation
- Master's degree in a related field, or 16 years of relevant experience in lieu of the degree
- At least 10 years of directly relevant experience if using the experience alternative to the degree
- ISO credential
- Lean Six Sigma credential
- ISO expertise, analytical problem-solving skills, and clear technical writing and communication
- Prior experience with the U.S. Department of State
What We Do
MIRACORP, Inc. is a 100% woman-owned business that provides a wide range of services to government and commercial clients, specializing in IT consulting, software development, management consulting, and administrative support.
