We are seeking an experienced IR&M Contract Manager to lead the delivery of a major maintenance and operations contract within Downer's Transport & Infrastructure business. Based in West Pennant Hills, NSW, this senior leadership role has accountability for the performance, safety, compliance and commercial success of the contract supporting some of Sydney's most critical motorway assets, including the Lane Cove Tunnel, M2 Motorway and NorthConnex Tunnel.
This is a unique opportunity to lead a large operational workforce, partner closely with Transurban and other key stakeholders, and play a pivotal role in the ongoing performance and reliability of one of Australia's most significant transport infrastructure networks.
Key responsibilities
Lead contract governance, performance management and strategic delivery outcomes.
Act as the primary client interface and build trusted relationships with senior stakeholders.
Ensure safe, compliant and efficient delivery of maintenance and operational services.
Oversee budgets, forecasting, contract administration, variations and commercial performance.
Drive accountability across operational, asset management, planning, assurance and support functions.
Manage contract risks and ensure effective governance and escalation processes.
Lead, coach and develop a high-performing leadership team.
Champion a culture of Zero Harm, continuous improvement and customer-focused service delivery.
What you’ll bring
You are a proven leader with experience managing complex infrastructure, maintenance or operational service contracts, combining strong commercial acumen with the ability to build relationships and drive performance.
You will ideally possess:
Significant experience within transport infrastructure, road maintenance, asset-intensive services or complex contract environments.
Proven success leading multidisciplinary teams across operations, asset management, commercial and stakeholder functions.
Strong knowledge of contract management, commercial governance, financial management and performance-based service delivery.
Demonstrated ability to manage client relationships, resolve complex issues and negotiate positive commercial outcomes.
Experience managing operational, safety, environmental and commercial risks within live service environments.
Tertiary qualifications in Engineering, Construction Management, Business, Finance, Asset Management or a related discipline, or equivalent industry experience.
Downer is a company that believes people are our greatest asset. We take pride in providing career opportunities, work-life balance, and above benchmark services. We also offer a range of benefits including:
Enjoy career development opportunities, including leadership programs like Thrive and Own Career
Make a real impact on the performance and sustainability of critical infrastructure.
Work with a collaborative, forward-thinking team that values innovation and continuous improvement.
Be part of a culture that values safety, integrity, and excellence in everything we do.
To apply for this great opportunity, please click on "Apply" and submit your application. We cannot accept applications via email but for more information, please contact: Samantha Temple – Recruitment Team Lead
E: [email protected]
Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.
About UsAt Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities. About the TeamDowner’s Transport & Infrastructure business manages and maintains road networks across Australia and New Zealand, with civil and commercial construction in New Zealand. We are an integrated trans-Tasman team with a leading portfolio of products and services. By sharing our capabilities and insights across our regions we achieve the best technical solutions for our customers’ challenges, and for our communities.
Skills Required
- Experience managing complex infrastructure, maintenance, or operational service contracts
- Proven success leading multidisciplinary teams across operations, asset management, commercial and stakeholder functions
- Strong knowledge of contract management, commercial governance, financial management and performance-based service delivery
- Demonstrated ability to manage client relationships, resolve complex issues and negotiate positive commercial outcomes
- Experience managing operational, safety, environmental and commercial risks within live service environments
- Tertiary qualification in Engineering, Construction Management, Business, Finance, Asset Management or related discipline, or equivalent industry experience
What We Do
Downer Group is a leading provider of integrated infrastructure services across Australia and New Zealand, operating in sectors such as transport, utilities, facilities, and defense.
