Job Summary
Experienced knowledge of daily operations and the bill only program to include processing Individual Patient Solutions product. Provides training to new and existing team members to include IPS Bill Only processes. Ensures work processes are trained to standards through controlled procedures.
Essential Functions, Duties, and Responsibilities
- Coordinates training and development with both Bill Only teams. Ensures training is proficient and evaluations communicated to supervisor.
- Assists with IPS Gate data entry as needed.
- Assists the team in gathering shipping information for daily IPS shipments.
- Works with other departments on IPS shipment deliveries.
- Resolves complicated discrepancies for bills and prepares approved bills for invoicing.
- Able to perform all essential IPS bill only duties and responsibilities, including billing corrections against invoices and resolving advanced billing discrepancies.
- Contributes and assists with process improvement initiatives.
- Assists with updated controlled Work Instructions.
- Assists with testing when needed.
- Performs other related duties as assigned
Educational and Experience Requirements
- High school diploma or equivalent.
- Two years related experience or equivalent combination of education and experience.
- Proficient user of Microsoft Office applications
- Use of SAP preferred but not required
Knowledge, Skills, and Abilities
- Adhere and support KLS Martin’s quality and safety policies and procedures.
- Ability to retrieve and interpret documentation.
- Able to work in a team setting and independently under minimum supervision
- Strong interpersonal skills with the ability to effectively communicate at all levels internally as well as externally.
- Problem solving & Decision Making / Adaptability & Flexibility
- High level of customer service displaying a positive attitude.
Skill Requirements
- Typing/computer keyboard
- Utilize computer software (specified above)
- Retrieve and compile information
- Verify data and information
- Organize and prioritize information/tasks
- Operate office equipment
- Verbal communication
- Written communication
- Research, analyze and interpret information
- Investigate, evaluate, recommend action
- Basic mathematical concepts (e.g. add, subtract)
Physical Requirements
- Sitting for extended periods
- Extended periods viewing computer screen
- Walking
- Reading
- Speaking
- Hear/Listen
- Maintain regular, punctual attendance
- Repetitive Motions
- Writing
Hazards
- Normal office environment
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Skills Required
- High school diploma or equivalent
- Two years related experience or equivalent combination of education and experience
- Proficient user of Microsoft Office applications
- Use of SAP
- Ability to retrieve and interpret documentation
- Ability to work independently and in a team with minimum supervision
- Strong interpersonal skills and effective communication at all levels
- Problem solving, decision making, adaptability and flexibility
- High level of customer service and positive attitude
- Typing and general computer skills
- Ability to retrieve, compile, verify, and organize information
- Basic mathematical skills (add, subtract)
What We Do
KLS Martin LP is a pioneer in craniomaxillofacial (CMF), thoracic, and patient-specific implant solutions. As part of the KLS Martin Group, it develops and markets innovative medical technology solutions, including implant systems, sterilization containers, and surgical instruments for various surgical fields such as plastic surgery and neurosurgery, dedicated to the passion for surgical innovation to improve medical outcomes worldwide.
