Senior Software Engineer
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Job Summary
As a Senior Software Engineer, you will be responsible for
- To work as part of the Engineering team in the development of new features, investigation of customer support problems and the delivery of releases from minor hot fixes to full feature releases.
- Get involved in the design of new features working with the Senior Engineers in producing those designs.
- Help in the investigation and implementation of solutions to customer reported problems, suggesting suitably appropriate workarounds for production problems or providing emergency hot fixes if a workaround is not possible.
- Maintain high standards of software quality within the team by following good practices and habits and suggesting improvements when and where appropriate.
- Work effectively with other teams within the development life cycle, e.g. QA, Support and Technical Publications to provide the necessary documentation, detail and support to ensure they can effectively do their jobs.
- Communicate progress, problems and potential risks upwards in the management chain reporting directly to the local Engineering Manager.
Responsibilities and Duties
- •The Engineering team will have sole responsibility for all the engineering aspects of the iProcess product suite, from design, implementation, delivery and support.
•The iProcess Suite is a set of applications and services written in Java and C/C++. And UI written in Angular, HTML and JS. It runs on multiple platforms Windows, AIX, HP UX, Linux and Solaris and supports Oracle, DB2 and MS SQL server.
•To provide 3rd line support to TIBCO's iProcess customers, via the TIBCO Technical Support Group including:-
-Investigating possible defects reported by customers.
-Reviewing customer supplied log files to determine correct behavior or identify workaround or fixes for problems.
-Confirming presence of defect found by customer.
-Deliver Hot Fixes for customer reported problems if considered serious enough to warrant a fix.
-Work on the delivery of regular Service Releases to provide customers with updated and stable versions of products
-Work on new releases to deliver new features, enhancements, fixes and performance improvements to the iProcess product suite.
-Work with the local QA team to ensure a high quality of product for all deliverables
-Work with local Technical Writers to aid in the production of high quality documentation.
Qualifications and Skills
- Bachelor’s degree in computer science, software engineering, or a related field
- 5 years or more experience in Software Development.
- Experience with Enterprise/Application software (rather than embedded software).
- A minimum of 4 years experience in Java Technologies.
- Strong technical skills in the following areas:
- --Windows/Unix/Linux hands-on
-Core Java, JNI, JSON, REST, JDBC, JMS, Algorithms, Data Structures, Design Patterns, Build tools ( like ant, maven ).
-Experience in Angular, Node.js is a plus
-Knowledge of C/C++
-Databases (Oracle, SQL or DB2)
-Good communication skills
-Good team player
Additional Requirements
Technologies: Java
Competencies: Enterprise/Application software development
Certifications:N/A
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
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What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology






