How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Job Summary: As an Intelligent Process Automation (IPA) Developer, the focus will be on automating business processes, delivering tools and processes to accelerate automation, and exploring emerging technologies that drive efficiency and enable our business to transform. Key Responsibilities of this role include: provide the analysis, development, and implementation of automated solutions via several technologies, including Robotic Process Automation (RPA), Machine Learning (ML) and Artificial Intelligence (AI).The IPA Developer role reports directly to the ITSM executive Director.Impact of this role in the organization: The IPA Developer will provide financial and organizational improvements to the enterprise by determining and implanting those manual efforts through RPA. Core Responsibilities and Essential Functions: Act as a point of contact and a source of technical knowledge for enterprise automation; this includes having an advisory role for new purchases, automation, installation and maintenance, and upgrading of mid-tier software and licensing. Duties include:- Ability to develop solution (along with alternatives) to automate the business process using RPA platforms, and other available products/utilities (both internal and external, including Excel macros and automation tools like Microsoft Flow)- Assist customers in developing automation strategies and roadmaps while also providing guidance around IPA Operating Models and develop familiarity with existing client processes- Conceptualize business use cases and business requirements that may cross one or more systems into an automated solution; provide necessary workflows and flow diagrams as part of the deliverable- Support and manage all phases of the RDLC, including design, development, testing, and deployment of automations of business processes- Design and build robust process automation solutions to client processes using Blue Prism, UIPath or another RPA tool- Integrate vendor-provided machine learning and artificial intelligence tools into automation designs- Collaborate with cross-functional teams (development, design and operations) to design, build, test and ship new features- Fix bugs and improve application performance- Continuously discover, evaluate, and implement new technologies to maximize development efficiency- Provide quick response and delegation to critical system issues as well as preventative maintenance and optimization to ensure reliable uptime for end users- Perform code reviews to ensure scalability, robustness, and security of core products Responsible for the support and maintenance of the RPA environment to include:- Compliance Ensures compliance with all software copyright and licensing laws and requirements.- Operations and Maintenance Supports and maintains hardware and software in accordance with an established technology refresh plan insuring that organizational business needs are met.- Financial Management Assists in maintaining the IT budget in alignment with WellStar budget projections and financial management practices.- Customer Satisfaction Acts collaboratively in assessing, evaluating and providing IT automation support services within and across organizational business units; ensures collaboration within, and across, all departmental boundaries, strengthening existing relationships and alliances, and forming new ones, so that customer needs are met.- Timeliness Effectively contributes to IT projects, special assignments and overall workload in meeting established deadlines and project milestones; completes projects and tasks on time and within budget; completes all IT projects, assignments, milestones, and regular responsibilities within agreed-upon deadlines to avoid serious slippage of dependent/ contingent projects in order to insure ultimate project success. Research, analyze, and evaluate the use of new and existing technologies with the focus on eliminating redundancy of deployed technologies through integration/consolidation. Actively support IS policies, procedures and initiatives.- Creates and maintains standards as they relate to delivery of automated solutions.- Evaluates/Documents system releases, service packs, system configurations etc.- Maintains technical documentation. Enhance professional growth and development through education programs, workshops or other educational opportunities that may be presented. Assist in the training of staff. Keep abreast of current events.- Demonstrates the ability to learn and improve troubleshooting skills by actively participating in education programs.- Attends regular departmental and Town Hall meetings, and promote / exemplify excellent customer service as aligned with WellStars Standards.- Creates training documentation that is user friendly, detailed and precise. Required Minimum Education: Bachelor of Computer Science, Information Systems or related field Required andFive+ (5) years of equivalent work experience in-lieu of education will be considered Required Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.
Additional License(s) and Certification(s): Required Minimum Experience: Minimum 1 year of experience in IPA development or similar function with tools such as UI Path, Automation Anywhere, or Blue Prism Required andExperience in .NET, C#, Visual Basic, Python or macro development Preferred andProficiency in Microsoft Office Suite applications Required andPrior Application Development\Automation experience on any major cloud platform (Azure, AWS, Google Cloud) Preferred andExperience with development in an Agile environment Required Minimum Skills: Curiosity and a willingness to research, explore and experiment with new technologiesUnderstanding and ability to apply testing, change management and other SDLC techniques to bot developmentExperience in the healthcare industry a plusExcellent project management skillsStrong analytical, critical thinking, and problem-solving skillsExcellent interpersonal, written, and verbal communication skills
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
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What We Do
At Wellstar Health System, our mission is to enhance the health and well-being of every person we serve. Nationally ranked and locally recognized for our high-quality care, inclusive culture, and exceptional doctors and caregivers, Wellstar is one of the largest and one of the most integrated healthcare systems in Georgia.
Our specialists and primary care providers work in a multi-disciplinary environment with nearly 25,000 diverse team members throughout our 11 hospitals, 300 medical offices, outpatient centers, health parks, a pediatric center, nursing centers, hospice, and home care. We’re proud to be home to one of the busiest Emergency Departments in the state, as well as being the only system in Georgia operating multiple trauma centers.
At a time when our industry is changing rapidly, Wellstar remains committed to exceeding patients’, and team members’ expectations, while transforming healthcare delivery. We stand behind our values to serve with compassion, pursue excellence, and honor every voice.
