IP Project Coordinator

Position Overview:

Reporting to Program Management and as an integral part of Questel’s IP Programs Team, this role is responsible to assist the Project Managers in managing the day-to-day relationships and project-related workload of assigned accounts, with a focus to increase client satisfaction with Questel’s products and services.

Principal Duties & Responsibilities:

• Assist project team with all aspects of project management with the goal of becoming fully proficient in core competencies such as resource management, project planning, managing project financials, and project execution
• Collect all relevant project information for the project team required to scope and budget project deliverables
• Assist in coordinating all required project resources, as well as provide support to manage resources during execution
• Assist in coordinating required project deliverables to clients
• Assist project estimating team and initiate approved projects
• Distribute project assignments and information to project team members
• Assist in finding creative operational solutions to complete project outputs within strategic deadlines
• Monitor and mediate the flow of information among team members through effective communication methods and techniques
• Ensure prompt and accurate answers to client queries
• Report on the status of accounts
• Communicate product and pricing details clearly
• Gather information on assigned clients
• Facilitate communication between internal groups, internal functions, and outside suppliers/customers as necessary in support of project execution
• Document and communicate project status, obstacles, risk assessments and resolutions
• Participate in or lead process improvement initiatives as assigned
• Work on special projects and other duties as assigned by management

Qualifications & Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

Education and Experience:  Bachelor’s degree or equivalent work experience required.  Professional translation experience or other similar language industry experience preferred.  In addition, any combination of education, experience and training which provides the following knowledge, skills, and abilities:

• Superior communication, organization, and leadership skills
• Demonstrated skills in project management, negotiations and problem-solving
• Outstanding planning, scheduling, and coordination skills
• Highly motivated with a willingness to take initiative and complete assignments
• Ability to synthesize data for use in reporting and decision-making environments
• Ability to effectively present ideas, training, and reports to a group which may include clients
• Proficiency in Microsoft Office
• Ability to work independently with minimal supervision and as part of a team
• Knowledge of patent filing requirements and timelines a plus
• Participate in a culture of responsiveness to strengthen relationships and ensure the needs and time of others are met and respected
• Fluency in English required, fluency in a second language, other than English, a plus

Supervision Received:

Supervision is provided by Program Management

Supervision Exercised:

None

Physical/Sensory/Mental Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

• Consistently standing and/or sitting with the ability to meet with other team members
• Consistently operating a computer and other office productivity machinery
• Remembering names and details
• Maintaining confidentiality of all information that is or will be confidential and proprietary to Questel or Questel’s clients

Additional Requirements:

Verification of identity and criminal records check

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Questel

Driven by values of entrepreneurship, respect, and integrity, Questel is committed to growth and social responsibility. We foster an inclusive, equitable workplace where all feel respected and empowered, regardless of background. Questel is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors.