The Role
At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.
We are looking for a motivated Invoicing Specialist I for our TreviPay Invoicing Team. This position will submit invoices into multiple billing systems for business customers with invoice exceptions and special handling needs. The Specialist must be detail-oriented and willing to work with other team members on finding solutions for TreviPay and our clients, customers, and merchants.
Job Responsibilities and Duties
· Prepare and submit invoices into multiple customer portals.
· Respond to customer/client inquiries in an accurate and timely manner.
· Administer orders, invoices, billings, payments, and requests in an organized and timely manner.
· Adhere to Standard Operating Procedures.
· Escalate urgent matters to the appropriate channels as needed.
· Enter/upload data from source documents into prescribed computer database, files, and forms.
· Respond to requests for information and access relevant files internally.
· Comply with data integrity and security policies.
· Update customer information and data in computer systems regularly.
· Manage client and customer relationships by providing top level support.
· Assist with payment application, refunds and other operations functions as needed.
· Other duties as assigned based on business needs.
The Ideal Candidate
· Ability to multi-task and make routine decisions.
· Ability to work quickly and accurately while maintaining a 1% or less error rate.
· Ability to meet deadlines.
· Positive attendance, dependability, and reliability.
· Proven ability to assess, prioritize and balance daily workload.
· Proficient knowledge of Windows applications including Outlook, intermediate Word, and Excel.
· Ability to operate office equipment such as printers, fax machines, calculators, scanners, and shredder machine.
· 10-key by touch (10,000+ ksph preferred)
What does TreviPay look like today
· A global team working towards helping our people grow and our clients thrive
· A successful and stable company that believes in finding the balance between professionalism and having fun
· A commitment to quality and our clients
What is in it for me?
· Work in a friendly and caring company where teamwork is key
· Work with skilled people that are invested in your success and growth
· Remote working is the new normal with flexible work options and paid holidays
· Competitive salary with a comprehensive benefits package starting day one
· Work in a fun environment that promotes creative thinking and a positive attitude
· Career development opportunities
· An open-door policy which means your voice will always be heard
· A robust Employee Referral program
At TreviPay we believe:
· in saying yes to unique and challenging requirements
· empowered team members are creative team members
· our products make the customer’s day just a little bit better
· work/life balance makes us all more effective
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The Company
What We Do
At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.
