Invoicing Coordinator (Hybrid)

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

The mission of the Invoicing Coordinator is to be responsible for managing, reconciling, and accurately invoicing all projects conducted by the project management team. This individual will review all invoices prior to submitting to finance, as well as be responsible for any adjustments needed. This position will work closely with project managers, sales, and accounting throughout each month to ensure invoices and credits are successfully applied to each client’s account.

Essential Duties and Responsibilities:
•    Preparing Invoices
•    Dealing with invoice queries
•    Sending customer statements
•    Making sure invoices are paid on time / Chasing late payments
•    Following up on new customer forms / Credit checks
•    Invoicing to be completed by deadline
•    Invoice tracker updated accordingly
•    Accounting system updated accordingly
•    Customer queries dealt with in a timely manner
•    Collection targets must be met
•    As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards

• B.Com / MBA or PGDBMA in Finance 
• Basic Finance/Accounting knowledge required & UK Accounting knowledge is a plus
• Exceptional written and verbal communication skills
• Experience with Microsoft Office (Excel and Outlook specifically)
• Experience assisting in audits.
• Netsuite experience preferred
• 1-2 years of relative experience in an invoicing/accounting role
• 1+ year of client facing experience, preferred.
• Experience working in market research is a plus.
• Detail Oriented - verifies important details, ensuring there are no errors or gaps in client invoicing and financial reconciliation
• Initiative - remains proactive when suggesting improvements and solving problems, resolving any discrepancies to fit the needs of both M3 and the client
• Prioritization and Organization - stays organized, following up on a regular basis to ensure all invoicing needs are met, with the ability to re-prioritize as needed

• Willing to work in both UK and US shift 
• Ready to work/stretch long hours during month end/year end book closures. Preferably UK Shift timing
• Work from Office 3 days per week

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