Invoicing Assistant

Hampton Lumber is a thriving family-owned company aspiring to be North America's preferred source for responsibly-sourced wood solutions. Headquartered in Portland, Oregon, we operate ten sawmills across Oregon, Washington, South Carolina, and British Columbia. We also manage timberland and operate a wholesale and import/export division.  

Our mission is to grow, manufacture, and market renewable wood products and deliver innovative solutions for a more sustainable built environment. At Hampton Lumber, we accomplish this through our own operations as well as those of our affiliates—Trapa Forest Products, Idaho Timber, and RedBuilt. Our motto, "Find a better way every day," encapsulates our commitment to innovation and improvement across all operations. 

We are guided by our core values: 

• Safety – Prioritize safety across all operations.
• Integrity & Authenticity – Operate honestly and ethically while preserving our distinctive family-owned brand.
• Responsible Stewardship – Endeavor to balance and maintain economic, social, and environmental values in everything we do.
• Tenacity – Embrace challenges with grit, determination, and a can-do spirit. 
• Continuous Improvement – Strive to enhance our processes, products, and people.
• Customer Satisfaction – Be nimble, responsive, and solutions-oriented.
• Community Engagement – Be a responsive, supportive, and respected member of the community.

With over 80 years in the sawmill business, we are proud to have cultivated the knowledge and experience needed to grow and prosper, even in challenging times.  We always look to the future and invest in our people, new technologies, and continuous improvement processes and techniques. 

Hampton Lumber is looking for an Invoicing Assistant to join our team in our corporate office located in Portland, Oregon. The primary role of the Invoicing Assistant is to perform all basic level functions within the Invoicing group of Hampton Lumber Sales (HLS). This individual will play an integral part in ensuring transactions are processed accurately and timely, and communicating with other groups within HLS when issues arise. We are looking for an individual who is detailed-oriented, organized, and possess strong customer service skills. This position will report directly to the HLS Invoicing Supervisor.

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including eight paid holidays
• Opportunity to earn bonuses
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

Detailed responsibilities will include, but are not limited to:

• Perform DocuWare indexing, ensuring all vendor invoices are processed and accounted for.
• Process and distribute vendor invoices to other members of the invoicing team for reconciliation.

• Perform inbound transaction invoice reconciliations.

• Develop basic knowledge and understanding of all HLS business models, including:
  • Back-to-back transactions (BTBs).
  • Wholesale inventory sales and other indirect purchases.
  • Mill sales orders.
  • Shipments and receipts (including advance shipping notices, or ASNs).
  • Basic cost adjustments, inventory adjustments and vendor adjustments.
• Monitor open shipments and other transactions daily to ensure timely invoicing, and proactively identify and communicate any issues.
• Establish working relationships with customers, vendors and off-site Hampton employees.
• Interact and proactively communicate with HLS Traffic and Sales Support staff.
• Develop and implement other agreed upon process improvements for Invoicing duties.
• Provide backup for other members of the Invoicing group and respond promptly to other related duties, as needed.

• Management may modify, add or reallocate job responsibilities to better accommodate the needs of the business.

Skills & Abilities:

• High School Diploma or equivalent required.
• College degree in Business Administration or five years of Lumber industry experience preferred.
• Proven customer service skills and related verbal & written communication skills.
• Able to perform all recurring functions independently, without assistance.

• Proactive attitude, willingness to work in a team environment, and commitment to provide a high level of customer service required.
• Computer skills required include working knowledge of Microsoft Windows, Word, and Outlook, with competency in Microsoft Excel, and preferably with Lumber Track experience.
• Strong written and verbal communication and confident decision making required.
• Critical thinking and attention to detail required, with excellent problem-solving skills and a high level of accuracy and efficiency.
• Superior organizational skills, plus the ability to initiate and handle multiple projects and deadlines and the ability to work with multiple internal customers and team members from varied levels and functional backgrounds.
• Self-starter with the ability to accept or take on additional responsibility and develop their own agenda to support requirements of internal customers.

Hampton Lumber is a fourth-generation, family-owned company headquartered in Portland, Oregon that has grown to become one of the nation’s largest privately held forest products companies. With over 80 years in the sawmill business, Hampton operates sawmills in Oregon, Washington, and British Columbia and markets wood products all over the world. We also manage a wholesale and lumber export division and numerous reload and re-manufacturing facilities throughout the U.S. All of Hampton’s forestlands are certified by the Sustainable Forestry Initiative (SFI), an independent, non-profit organization that promotes sustainable forest management. SFI certified forests play an important role in water conservation, wildlife habitat, and climate solutions. 

Community is important to us, and we encourage and support our employees’ desire to be active in the community through volunteering and special projects. We passionately support youth education, career and technical education, the arts, diversity and inclusion, affordable housing, and anti-poverty programs. We are also proud sponsors of the Portland Timbers and the Portland Thorns soccer clubs. Go Timbers! Go Thorns!

Learn more at hamptonlumber.com, or follow us on Facebook: @HamptonLumber.  You can also learn about our company and our priorities by visiting our blog. 

Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. 

Disability accommodation available: If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location that you are applying.

Women and minorities are encouraged to apply.

For more information about our commitment to equal employment opportunity, please see these government posters: EEO is the Law and its accompanying temporary supplement.