SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 89,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.
Job DescriptionThe Invoice Processing Analyst is responsible for executing and monitoring operational and analytical activities related to invoice processing within the Procure-to-Pay (P2P) / Record-to-Pay (R2P) process in the GBS FSSC environment. This role ensures the timely, accurate, and policy-compliant processing of supplier invoices while supporting operational continuity, SLA and KPI compliance, service quality, and internal controls within the Accounts Payable function.
The position serves as an operational point of contact between internal stakeholders, suppliers, Procurement, Receiving, and support teams to ensure efficient invoice processing and issue resolution. This role represents an intermediate-level position between junior and senior profiles, requiring greater operational autonomy, analytical capabilities, and ownership of operational incidents and exceptions.
Key Responsibilities
- Process PO and Non-PO supplier invoices accurately and within established SLAs.
- Validate tax, accounting, and supporting documentation required for invoice posting.
- Review and resolve discrepancies related to purchase orders, receipts, taxes, supplier information, or incomplete documentation.
- Monitor and resolve invoices on hold, operational exceptions, and processing errors.
- Coordinate with internal stakeholders, Procurement, Receiving, and suppliers to ensure timely invoice release and posting.
- Monitor invoice aging and pending processing activities.
- Manage operational mailboxes and respond to invoice processing inquiries.
- Ensure compliance with internal controls, corporate policies, and audit requirements related to Accounts Payable.
- Maintain operational reports, trackers, productivity metrics, and backlog monitoring.
- Support month-end closing activities related to invoice processing when required.
- Identify opportunities for continuous improvement, process standardization, and operational efficiency.
- Provide operational guidance and support to junior team members when necessary.
- Participate in process documentation updates, working instructions maintenance, and KPI follow-up activities.
- Collaborate with R2P team leaders on operational improvements, process optimization, and service stabilization.
Education
- Bachelor’s degree in Finance, Accounting, Business Administration, Economics, Industrial Engineering, Administrative Engineering, or related fields.
- Experience in Shared Service Centers (SSC), BPOs, accounting firms, or multinational corporate environments is highly valued.
Experience
- 1 to 3 years of experience in Accounts Payable, Invoice Processing, P2P, or R2P processes.
- Experience with:
- High-volume invoice processing
- ERP systems
- Operational issue resolution
- Stakeholder and supplier management
- Regional or global operations
- Shared Service Center environments
Technical Skills
- Knowledge of Procure-to-Pay / Accounts Payable processes.
- Experience processing PO and Non-PO invoices.
- Basic tax, accounting, and document validation knowledge related to invoice processing.
- Experience managing invoice holds and discrepancy resolution.
- Intermediate to advanced Microsoft Excel skills.
- ERP experience, preferably Oracle E-Business Suite or similar systems.
- Understanding of KPIs, SLAs, internal controls, and corporate compliance standards.
- Experience handling operational mailboxes and ticketing/tracking tools.
Language
- English level B1–B2 required according to business needs and interaction with regional or global stakeholders.
- B2+ preferred.
Soft Skills & Competencies
- Strong attention to detail and operational accuracy.
- Analytical thinking and problem-solving skills.
- Ability to manage high operational volumes and prioritize tasks effectively.
- Strong communication and stakeholder management skills.
- Customer service orientation and focus on service quality.
- Team collaboration and adaptability in multicultural environments.
- Ability to work with moderate autonomy and manage operational incidents efficiently.
- Continuous improvement mindset and adaptability to change.
- Commitment to compliance, internal controls, and corporate standards.
- Ability to support and guide junior team members operationally.
Salary: To be agreed
Schedule: Monday to Friday, 8:00 a.m. – 5:00 p.m.
Work Modality: Hybrid work model
Contract Type: Indefinite-term contract
Skills Required
- Bachelor's degree in Finance, Accounting, Business Administration, Economics, Industrial or Administrative Engineering, or related field.
- 1 to 3 years experience in Accounts Payable, Invoice Processing, P2P, or R2P processes.
- Experience with high-volume invoice processing and operational issue resolution.
- ERP system experience (posting and transaction processing).
- Experience with Oracle E-Business Suite or similar ERP systems.
- Intermediate to advanced Microsoft Excel skills.
- Knowledge of Procure-to-Pay / Accounts Payable processes, PO and Non-PO invoice processing, tax and document validation, and invoice hold resolution.
- Experience managing operational mailboxes and using ticketing/tracking tools.
- Experience in Shared Service Centers, BPOs, accounting firms, or multinational corporate environments.
- English language proficiency (B1-B2 required; B2+ preferred).
- Strong attention to detail, analytical problem-solving, stakeholder management, and ability to support junior team members.
SGS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.
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Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
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Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
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Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.
SGS Insights
What We Do
SGS is the world's leading Testing, Inspection, and Certification company, providing quality and safety control services.
