Invoice-to-Pay Africa Operations Manager

Job Title: Manager, Supplier Operations – NALI and PAB
Job Location: Bangalore
Supplier Operations is a function within Unilever’s Global Business Services (GBS) organization, closely integrated with the Procurement function. It oversees end-to-end supplier engagement processes – from contracting through payment and supplier data management – to ensure efficient, compliant operations worldwide. The scope of Supplier Operations includes Contract-to-Pay activities, Vendor Master Data management, Non Strategic Sourcing including fulfilment, Accounts Payable services, and Travel & Expenses processes. By consolidating these areas under one umbrella, Supplier Operations ensures seamless supplier onboarding, accurate transaction processing, and timely payments across all regions. It plays a key role in bridging Procurement strategy with flawless operational execution.
The Supplier Operations Vision is to become a Best-in-Class solutions organization recognized both externally and internally. Within this context, it requires balancing sometime contradicting priorities around cost and experience. Discipline and compliance become critical and need very capable leaders at the helm who can steer and balance both challenge and support to the procurement and business organization.

ROLES & RESPONSIBILITIES:
The main responsibility of this role is to lead the S2P Market Operations & transformation by partnering with business and stakeholders to deliver benchmarking operational delivery, superior experience and transformation.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE
• Ensuring smooth running of invoice to pay operations via
• Delivery of KPIs and continuous improvement of operational KPIs
• Escalation management
• Stakeholder Management within the markets including controllers, procurement and market leadership
• Ensure Controls compliance in operations including adherence to local statutory norms and lead market audits
• Drive global and local cost initiatives to ensure delivery of cost and cash glidepaths
• Drive change and operations governance of global and local transformation programs
• Led transformation programs to create efficiency and effectiveness for the organization.
• Manage 3rd party stakeholders to deliver the best in class results
EXPERIENCES & QUALIFICATIONS
Necessary Experience & Qualifications
Minimum of 10 years’ experience in finance
Preferred Experience & Qualifications
Masters’ degree: MBA or similar qualification
P2P process and operations experience

SKILLS –
• Analytical skills
• Good business acumen and ability to understand business situations, especially wrt Accounts Payable Process, Vendor Onboarding, Contracting and Procurement
• Good command and understanding of Financial Controls, especially UL GFCF
• Adept in senior stakeholder management, project management
• Strong People Management skills, across verticals
• Understanding of payment practices, E Invoicing, ERS will be an added advantage
LEADERSHIP SKILLS
• Unilever Behaviors
o PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Generates intensity and focus to motivate people to deliver results at speed.
o PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
o TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best. Inspires powerful teamwork and collaboration, connecting people for better results.
o CONSUMER LOVE: Brings the voice of the consumer into everything we do, always.
o BUSINESS ACUMEN: Creates opportunities for profitable growth through the core and beyond.

At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

NOTE:

At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!

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