Invoice Administrator - Commercial

Responsibilities:

• Act as the primary gatekeeper for incoming commercial leads, ensuring they are qualified and routed to the appropriate Account Executive based on territory, industry, or expertise
• Contract Renewals & Updates: Draft and issue renewal paperwork for clients when pricing remains unchanged.   
• Director of Sales Support: Provide direct administrative assistance to the Director, including calendar management, coordinating sales meetings, and preparing briefing materials.
• Manual Data Analytics: Compile data from various spreadsheets to calculate conversion rates, territory performance, and sales volume.
• Performance Reporting: Prepare weekly "State of Sales" reports to give leadership visibility into the team’s progress and any pending deals. 
• Insurance & Credentialing: Manage the submission of Certificates of Insurance (COIs) and any specific vendor compliance documentation required by large commercial property managers. 
• Bid & RFP Coordination: Assist in the labor-intensive process of responding to Requests for Proposals (RFPs), ensuring all technical specifications and deadlines are met. 
• Standard Operating Procedures (SOPs): Document the manual workflows you create (e.g., "How to Route a Lead") so the process remains consistent as the team grows. 
• Ad Hoc Projects: Execute special projects assigned by the Director of Sales, ranging from one-off market research tasks to coordinating local trade show logistics. 
• Perform additional tasks and responsibilities as required upon request to support the evolving needs of the commercial sales department and the broader organization. 

Qualifications:

• Minimum 1-year experience in an offer environment performing data entry or other computer-based work required; prior experience with accounts payable/receivable or transaction-based services preferred
• Experience with third-party portal billing preferred 
• Proficient Excel/Google Sheets experience
• Good judgment, strong decision-making, and problem-solving skills
• Knowledge of transaction-based services
• Communicate articulately and efficiently in both written and verbal forms
• Highly organized with strong attention to detail
• Accounting knowledge
• Strong communication and interpersonal skills
• Strong attention to detail and high level of accuracy
• Ability to maintain a high level of confidentiality and professionalism
• Excellent organizational skills
• Be able to work as a team and independently
• Must be willing to work night shift schedules (US hours) and during PH Holidays.
• Must be able to work at Alabang, Muntinlupa when work in the office resumes (temp WFH).

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.