Citi's Investor Services Technology group is seeking a visionary Technology Director to lead the strategy, architecture, and delivery of the Investor Services Workbench (ISW) — Citi's flagship platform for unified client and business activity management across the full spectrum of Investor Services products including Fund Services, Custody, and Securities Finance.
This is an opportunity to shape a transformational, enterprise-scale platform that serves as the single pane of glass for client lifecycle management, operational workflow orchestration, and real-time business activity visibility. You will lead a global, multi-disciplinary engineering organization and partner directly with business, product, operations, and technology leadership to define and execute a bold, AI-first technology roadmap.
The ideal candidate brings deep expertise in enterprise workflow platforms, client-facing technology, and large-scale distributed systems — combined with the leadership gravitas to drive alignment across a complex, global organization and the technical depth to make sound architectural decisions.
Responsibilities:
- Platform Strategy & Roadmap:
- E2E Workflow Enablement:
Architect and deliver end-to-end client and business activity workbench solutions — spanning client lifecycle events across Custody, Funds and Securities Finance domain, Corporate actions, NAV process, exception handling, and SLA-driven operational orchestration across all Investor Services domains.
- Client Experience & Workbench
- AI-First Engineering
- Data & Integration Architecture
- Global Team Leadership
- Risk, Resilience & Compliance
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- Financial & Vendor Management
Qualifications:
- 15+ years of progressive experience in software engineering and technology leadership within financial services (hands on role will be required to code)
- Minimum 8 years in a senior leadership role managing large, globally distributed application development teams (50+ engineers)
- Proven track record of delivering complex, enterprise-scale workflow and client-facing platforms in a regulated financial environment
- Experience leading multi-year platform transformation programs — from legacy modernization to cloud-native, microservices-based architectures
- Demonstrated success managing technology P&L, vendor contracts, and strategic sourcing in a global banking context
Education:
- Bachelor's or Master's degree in Computer Science, Engineering, or a related technical discipline required
Technical Skills:
- Deep expertise in modern architectural patterns: microservices, event-driven design, API-first development, and cloud-native platforms
- Strong command of workflow orchestration technologies. UX and BPM/case management platforms
- Proficiency in modern programming languages and frameworks (Java, Python, React/Angular) and containerization (Kubernetes, Docker)
- Experience with real-time data streaming and messaging systems (Apache Kafka, Solace) and enterprise integration patterns
- Familiarity with AI/ML frameworks and their application to workflow automation, anomaly detection, and client intelligence
- Knowledge of enterprise data management, data governance, and analytics platform design (data lakes, data mesh, BI tooling)
Core Technology Stack
Java / Spring Boot, React / Angular, Kafka. REST / GraphQL APIs, Oracle / PostgreSQL , CI/CD (Jenkins / GitHub Actions), ML / LLM Integration
- Exceptional executive communication skills — ability to translate complex technical concepts for C-suite, business, and regulatory audiences
- Strategic thinker with the ability to balance long-term platform vision with near-term delivery commitments and business priorities
- Demonstrated ability to build and sustain high-performing, inclusive engineering cultures across geographically distributed teams
- Strong stakeholder management skills — experience navigating complex, matrixed organizations and driving alignment across business, technology, and operations
- Proven ability to attract, develop, and retain top engineering talent in a competitive market
- Experience operating in Agile/SAFe delivery frameworks at enterprise scale, with a bias for continuous delivery and iterative value creation
Domain Knowledge:
- In-depth knowledge of Investor Services products: Fund Administration, Custody, Prime Brokerage, Agency Lending, and/or Securities Finance
- Familiarity with post-trade operations workflows: settlement, corporate actions, income processing, reconciliation, and NAV calculation
- Experience with industry data standards and messaging protocols: SWIFT, ISO 20022
- Understanding of client reporting, performance attribution, and data transparency requirements for institutional investors
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Job Family Group: Technology------------------------------------------------------
Job Family:Applications Development------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Jersey City New Jersey United States------------------------------------------------------
Primary Location Full Time Salary Range:$170,000.00 - $300,000.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:Jun 25, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 15+ years progressive experience in software engineering and technology leadership within financial services (hands-on coding required)
- Minimum 8 years in senior leadership managing large, globally distributed application development teams (50+ engineers)
- Proven track record delivering complex, enterprise-scale workflow and client-facing platforms in a regulated financial environment
- Experience leading multi-year platform transformation programs from legacy modernization to cloud-native, microservices-based architectures
- Demonstrated success managing technology P&L, vendor contracts, and strategic sourcing in a global banking context
- Bachelor's or Master's degree in Computer Science, Engineering, or related technical discipline
- Deep expertise in modern architectural patterns: microservices, event-driven design, API-first development, and cloud-native platforms
- Strong command of workflow orchestration technologies, UX and BPM/case management platforms
- Proficiency in modern programming languages and frameworks: Java, Python, React/Angular
- Experience with containerization and orchestration: Kubernetes, Docker
- Experience with real-time data streaming and messaging systems (Apache Kafka, Solace) and enterprise integration patterns
- Familiarity with AI/ML frameworks and application to workflow automation, anomaly detection, and client intelligence
- Knowledge of enterprise data management, data governance, and analytics platform design (data lakes, data mesh, BI tooling)
- Experience with REST/GraphQL APIs, Oracle/PostgreSQL databases, and CI/CD tooling (Jenkins, GitHub Actions)
- Domain knowledge of Investor Services: Fund Administration, Custody, Securities Finance, post-trade workflows and industry standards (SWIFT, ISO 20022)
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
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