At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.
Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.
We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.
HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.
Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.
This role will be hybrid in Dallas, TX or Raleigh, NC. Visa sponsorship will not be offered at this time.
Job DescriptionLocated in our Dallas, Raleigh and New York offices and reporting directly to the Director of the Investor Services team, the role and responsibilities for this position will be as follows:
Managing a team of supervisors and administrators responsible for providing the full suite of investor services to the clients assigned to that team.
The team will be responsible for:
Processing investor transactions in client funds, including investor due diligence to satisfy applicable AML/KYC requirements
Preparation, review and distribution of all investor reporting, including monthly account statements, transaction confirmations and performance reports.
Reconciling fund bank accounts daily and processing applicable money movements from such accounts as authorised by the client.
Managing external client relationships and internally establishing effective working relationships with other departments within the company.
Ensuring all client communication is accurate and timely and consistent with applicable service level agreements
Assisting with the initialization and transitioning of new clients, including document review and bank account opening.
Participating in presentations to new clients, as requested.
Responding to ad hoc client and investor queries
HedgeServ operates a client-focused structure which provides a wide range of experience for all levels of employee. As such the successful candidate should be flexible and willing to adapt.
Pre-Requisite Knowledge, Skills, and Experience
Accounting, Finance, Legal or Business Degree
Minimum of 5 years’ experience working in a Hedge Fund Administration Firm at a senior level with at least 3 of
those at Manager level. Alternative Hedge Fund and Private Equity experience may be considered.
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Ability to work effectively both within a team structure and individually
Strong interpersonal skills
Good initiative tempered with identifying when escalation is required
Strong systems, product and process knowledge
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What We Do
HedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic process automation, intuitive digital programs powered by machine learning, and enhanced by an extensive proprietary transaction data set. HedgeServ’s entrepreneurial and innovative spirit cultivates a productive and agile environment enabling its team to anticipate clients’ needs and consistently deliver solutions in real time. Led by the most experienced team of industry experts, HedgeServ with 1,500+ professionals around the globe expertly provides customizable solutions for their clients’ risk, portfolio management, middle office, investor relations, accounting, regulatory, compliance, and tax services. Since its inception in 2008, HedgeServ has received numerous accolades, including Top Overall Administrator and #1 rankings for Fund Accounting, Reporting & Reporting Technology, Client Service, Investor Services, Alternative Fund Expertise, and Regulatory Expertise.
HedgeServ is a progressive company with continuously evolving ways of working to ensure a future-focused mindset. Our employees benefit from a robust career development framework and clear learning paths which outline career trajectory, training and progression plans. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and a comprehensive benefits package. HedgeServ was recognized as a Next Gen employer by RippleMatch on its list of 100 top workplaces for Generation Z for 2022. HedgeServ operates 13 offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, Philippines and Australia.
To find out more information about HedgeServ, please visit www.hedgeserv.com
