Investor Reporting Supervisor

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
100K-115K Annually
Senior level
Fintech • Payments • Financial Services
The Role
Supervise investor reporting and accounting activities for assigned mortgage investor groups. Review monthly reports, remittances, reconciliations, and compliance deliverables; resolve escalated issues; communicate with investors and trustees; and manage reporting deadlines. Lead special projects, investor system setup, process improvements, and documentation. Train, mentor, and help manage staff, including workflow assignment, performance feedback, hiring participation, and ensuring contractual and regulatory requirements are met.
Summary Generated by Built In

Come join our amazing team and work from home!

The Investor Reporting Supervisor will be responsible for the overall Investor Reporting function for assigned similar investor groups and responsible for assigning workflow and staffing appropriately to ensure contractual requirements are met on a monthly basis.  Handles escalated Investor Accounting issues that occur to ensure that the accounts are balanced and in compliance.  Will work on moderate to complex reporting projects, preparing and reviewing various financial papers, schedules, and reports related to the servicing of loans. The pay range for this position is 100k-115k plus Annual Bonus.


What you'll do:


  • Review monthly reports and remittances and submit to the correct party designated by agreement (i.e. Trustee Master Servicer, etc.), ensuring the accuracy of the information and that the reports reach the appropriate party within the required deadline. 

  • Monitor assignments to ensure the deadlines to investors/trustees are met. 

  • Work with staff members to resolve any reporting issues with the trust, ensuring policies are enforced and ensuring the timeliness of compliance issues.

  • Prepare complex reports, make independent judgement calls on how best to present the data to ensure compliance with requirements.

  •  Assist in carry out management responsibilities in accordance with the organization’s policies and applicable laws, including hiring and training employees; planning, assigning and directing work; monitoring performance, rewarding and disciplining employees; addressing complaints and resolving problems.

  • Communicate with investors on a regular basis regarding reporting and cash remittances. 

  • System setup for new investors/blocks based on pooling and servicing agreements

  • Balance interim cash, borrower suspense and unapplied funds and ensure funds are in house from the prior servicer before boarding.

  • Provide general support for special projects, providing information and resolving issues.

  • Lead special projects, conduct the research, provide information and identify possible solutions.

  • Continually review and recommend policy and procedure changes to improve processes.

  • Train and mentor lower level staff to ensure compliance and growth of the staff. 

  • Review pooling and servicing agreements for all new deals and request new bank accounts based on the information in the agreement.

  • Develop new processes and documentation to ensure processes can smoothly transition to analysts.

  • Work with analysts to determine more efficient and simplified methods of reporting and reconciling.   

  • Sit in on interviews and provide feedback for performance review of staff.

  • Perform other duties and projects as assigned.


What you need:


  • High school diploma or equivalent work experience; Bachelor’s degree in related field preferred.

  • Five (5) plus years of related experience in investor accounting and reporting.

  • One (1) or more years of Team Lead or supervisory experience.


Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.

What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you’ll get the opportunity to work with friends (and get some extra cash in your pocket!).
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

#Carrington 

California Privacy Notice:  https://oag.ca.gov/privacy/ccpa

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Skills Required

  • High school diploma or equivalent work experience
  • Bachelor's degree in a related field
  • Five or more years of related experience in investor accounting and reporting
  • One or more years of team lead or supervisory experience
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The Company
HQ: Greenwich, CT
2,459 Employees
Year Founded: 2003

What We Do

Carrington Holding Company, LLC owns and operates multiple businesses that cover virtually every aspect of single family residential real estate transactions – investments in U.S. real estate and mortgage markets, loan origination and servicing, asset management and property preservation, real estate sales and rental, and title and escrow services. Carrington was initially founded in 2003. Since that time, Carrington Holding Company and the Carrington Family of Companies have evolved into a group of vertically integrated operating businesses that direct every aspect of the life cycle of single family assets. Its core capabilities include investment and fund management, residential mortgage special servicing and origination, property management and maintenance, and real estate sales and settlement services. Guided by a leadership team with an average of three decades of industry experience and adhering to a consistent philosophy, Carrington has built the infrastructure necessary to maximize value during any market cycle. Build your career with Carrington Holding Company. We offer: • An innovative environment • Management growth potential • Regular communication and training • Superior benefits package • An environment that encourages growth and development of its employees • Philanthropic opportunities to help the community through Carrington Charitable Foundation Learn more about the opportunities at Carrington Holding Company: • Email: [email protected] • Website: Carringtonhc.com • Main: 949.517.7100 • Media: 866.289.4147

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