Investor Relations Specialist

Posted 10 Days Ago
Be an Early Applicant
Phoenix, AZ, USA
In-Office
Mid level
Fintech • Software • Financial Services
The Role
Serve as primary investor contact: distribute updates and reports, manage inbound/outbound investor communications, ensure SEC/FINRA compliance, assess investor suitability, maintain CRM records, track market intelligence, represent company at events, and collaborate with Finance, Compliance, and Marketing to support investor retention and growth.
Summary Generated by Built In

Job Title: Investor Relations Specialist       

Status: Full-time/Exempt, On-site

Department: Investor Relations                      

Reports to: EVP of Investor Relations andBroker-dealer Compliance Department                        

Position Summary

The Investor Relations Specialist will be the primary point of contact for Yrefy’s investors, ensuring accurate, timely, and compliant communication. This role combines financial knowledge and relationship management to strengthen investor confidence and support Yrefy’s growth. Responsible for communicating with potential and current investors while understanding their needs and concerns.

Key Responsibilities

  • Investor Communication:  Distribute investor updates, monthly & quarterly performance reports, and educational materials.
  • Communicates with potential and current investors, taking inbound calls, making outbound calls, and following up on leads/tasks. No cold calling.
  • Understands potential and current investors' needs and identifies potential investment opportunities.
  • Explains and demonstrates products and service features.
  • Answers potential and current investors' questions when appropriate.
  • Compliance: Ensure all investor communications meet SEC, FINRA, and company standards.  Collaborates with the Compliance Department to ensure documents comply with SEC, FINRA, and company regulations and industry standards.
  • Financial Assessment: Compile and review investor financial data to make appropriate recommendations of suitability for investment. Attend all meetings and training courses as required. Keeps up with product information, updates, and industry standards.
  • Market Intelligence: Track industry trends, competitor performance, and investor sentiment to inform management and collaborate in developing company strategy.
  • Events: Represent Yrefy at investor webinars, meetings, and conferences when needed.
  • CRM Management: Develop accurate investor records and engagement history, including prospects, in the approved CRM system.
  • Cross-Functional Collaboration: Partner with Finance, Compliance, and Marketing to align messaging and reporting. Perform other related duties as assigned.

Performance Metrics (how success is measured)

  • Timeliness and accuracy of investor communication and CRM management
  • Investor engagement and satisfaction
  • Compliance adherence
  • Contribution to investor retention (goal of 80%) and growth (goal of 8 new investments/month)

Qualifications

  • Licenses: SIE, Series 63, and Series 7 plus Life Insurance License for Variable Annuities - Series 82 may be accepted temporarily
  • Satisfy all requirements of broker/dealer for dual employment
  • Education: Bachelor’s degree in Finance, Economics, Accounting, or related field preferred.
  • Experience: 2–4 years in investor relations or financial services, or a proven track record in an outbound/inbound phone sales role, and experience in conferences or industry events.
  • Knowledge, Skills, and Abilities:
  • Excellent customer service skills.
  • Strong listening and communication skills.
  • Strong financial acumen to contrast and compare various investment vehicles
  • Proficiency in MS Excel, PowerPoint, and CRM tools
  • Knowledge of SEC and FINRA compliance and reporting standards
  • Ability to be flexible with inbound call coverage.

Preferred Attributes

  • Experience in fintech or student loan refinancing
  • Familiarity with equity and debt instruments
  • Ability to manage multiple priorities under tight deadlines

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.

Skills Required

  • SIE, Series 63, and Series 7 licenses (Life Insurance License for Variable Annuities; Series 82 may be accepted temporarily)
  • Satisfy all broker/dealer requirements for dual employment
  • Bachelor's degree in Finance, Economics, Accounting, or related field
  • 2-4 years in investor relations or financial services, or proven outbound/inbound phone sales experience and event experience
  • Excellent customer service skills
  • Strong listening and communication skills
  • Strong financial acumen to compare investment vehicles
  • Proficiency in Microsoft Excel, Microsoft PowerPoint, and CRM tools
  • Knowledge of SEC and FINRA compliance and reporting standards
  • Ability to be flexible with inbound call coverage
  • Experience in fintech or student loan refinancing
  • Familiarity with equity and debt instruments
  • Ability to manage multiple priorities under tight deadlines
  • Must be able to lift 15 pounds
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The Company
HQ: Phoenix, Arizona
127 Employees
Year Founded: 2017

What We Do

Yrefy, LLC is a national specialty consumer finance lender, focusing explicitly on distressed private student loans. Our proprietary credit and risk tolerance model allows us to lend to the underserved, lower credit tranches. With Yrefy, student borrowers achieve financial independence and realize their financial goals.

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