Investor Experience Specialist

Sorry, this job was removed at 02:06 a.m. (CST) on Wednesday, May 13, 2026
Hiring Remotely in USA
Remote
Fintech
We help entrepreneurs achieve their dreams.
The Role
About StartEngine
 
StartEngine is the FinTech powerhouse driving the future of fundraising and alternative investing. StartEngine was founded by Howard Marks, the co-founder of Activision (now valued at over $75B), with the goal of helping entrepreneurs achieve their dreams by removing funding barriers. Howard partnered with co-founder Ron Miller, a veteran entrepreneur and early advocate of equity crowdfunding, to build a platform that democratizes access to capital. In 2020, StartEngine welcomed Shark Tank judge and serial entrepreneur Kevin O’Leary (aka Mr. Wonderful) as Strategic Advisor and Investor. Since its inception, StartEngine has helped over 550 companies raise more than $1.5B from retail investors, with investments starting at as little as $100.
 
Why merely back a company when you can own a piece of it?
 
 
Do you enjoy helping others? Are you the “go to person”? Would your friends and family describe you as friendly and curious? We really should talk...
 
Caring about the well-being of our investors is at our core, and we want to talk to people who share our passion. Yes, we are in the finance industry, but definitely not in the old-fashioned way you might be thinking. At StartEngine, customer service is our top priority. We will teach you the industry but your unwavering dedication to customers and colleagues should come naturally.
 
We're looking for someone who is smart, empathetic, curious & interested in finance/investing. You're eager to join a fast growing startup and are capable of exceeding expectations.

What You'll Do

  • We will prepare you to engage with retail investors about investing. You'll learn about early stage investments, as well as gain a broader knowledge and understanding of how retail investors think and feel.
  • You'll handle inbound live chats as well as email inquiries, handling interactions that can range from something as simple as an account balance inquiry to the complexity of helping execute their desired outcome.
  • Your mission remains simple: provide a level of service that Investor's rave about because they feel more confident toward achieving their own financial dreams.

What We're Looking For

  • You're extremely interested in the Finance/Investing world
  • You're empathetic
  • If two roads diverged in the woods, you'd actually take the road less traveled
  • You're curious and your favorite question is "Why?"
  • You can execute tasks/projects and achieve results (You get stuff done!)

Perks & Benefits

  • 100% covered Medical/Dental/Vision - pick your own plan
  • Generous Equity package
  • Unlimited PTO and sick days
  • Paid WeWork Usage (optional)
  • 100% Remote
  • Team Off-sites
  • Paid Maternity/Paternity leave
  • Team Happy Hours
  • 401K program
  • Flexible hours
  • Be part of one of the fastest growing parts of the FinTech Industry
  • A chance to work with a highly profitable and rapidly expanding startup (not VC funded)

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The Company
Los Angeles, , CA
100 Employees
Year Founded: 2015

What We Do

StartEngine is the premier equity crowdfunding platform in the U.S., connecting people and aspiring investors with tomorrow’s progressive companies. StartEngine aims to revolutionize the startup business model by helping individuals invest in private companies on a public platform for the first time in history.

Why Work With Us

Our company mission is to help entrepreneurs achieve their dreams. If on Monday we speak to an electric car company, Tuesday we’ll meet the creator of a hot sauce taking over New Orleans. Wednesday, we’ll sit down with the next big social media app, and Thursday we’ll talk to a professional sports league. Every day at StartEngine, we work directly

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