We’re looking for an Investment Operations Technical Analyst to join our Custody Oversight team. If you’re looking for a new challenge with an organisation committed to putting customers first, aiming high and working together, you’ll thrive here.
Job Type: Permanent
Location: This role would be based from our Edinburgh, Birmingham or Telford offices with time spent working from home and from the office (2-3 days).
Flexible working: All roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about flexible working here.
Salary and benefits: From £30,500 depending on experience plus bonus, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.
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Who are we?
We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.
Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.
The role
The successful candidate will provide oversight of outsourced custody services and related operational activities, ensuring effective governance, control, and continuous improvement of custody processes. The role will entail working closely with custodians, internal stakeholders, and service providers to manage risk, resolve operational issues, support strategic change, and maintain high standards of service delivery and regulatory compliance.
Key Responsibilities
- Develop and maintain a strong understanding of custody operations, oversight activities, controls and associated operational risks.
- Deliver high-quality analysis, reporting and support for custody-related change initiatives, ensuring activities are completed within agreed timescales.
- Identify and recommend opportunities to strengthen custody processes, improve efficiency and enhance control effectiveness.
- Build effective relationships with custodians, service providers and internal stakeholders to support service delivery and issue resolution.
- Support testing, implementation and documentation activities for custody-related system, process and regulatory change.
- Monitor, investigate and escalate custody risks, issues and service performance trends, contributing to effective oversight and continuous improvement.
What are we looking for?
- Knowledge of custody operations, asset servicing processes and operational risk.
- Strong analytical and problem-solving skills with the ability to investigate and resolve issues.
- Experience producing reports, analysing data and delivering meaningful insights.
- Understanding of operational controls, governance frameworks and risk management principles.
- Ability to build effective relationships with custodians, service providers and internal stakeholders.
- Experience supporting change initiatives, testing and process improvements.
- Strong organisation and documentation skills.
Desirable
- Experience in custody oversight, investment operations or third-party service provider management would be advantageous
We want to hire the whole version of you.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
We’re reviewing applications as they come in, so apply early to avoid missing out.
Find out more about working at Standard Life
- Guide for Candidates: standardlifeplc.pagetiger.com/guideforcandidates
Find or get answers from our colleagues: www.standardlifeplc.com/careers/talk-to-us
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Skills Required
- Knowledge of custody operations, asset servicing processes, and operational risk
- Strong analytical and problem-solving skills, including investigating and resolving issues
- Experience producing reports, analyzing data, and delivering meaningful insights
- Understanding of operational controls, governance frameworks, and risk management principles
- Ability to build effective relationships with custodians, service providers, and internal stakeholders
- Experience supporting change initiatives, testing, and process improvements
- Strong organization and documentation skills
- Experience in custody oversight, investment operations, or third-party service provider management
What We Do
Standard Life champions the belief that everyone’s journey to and through retirement can be better, using our size, expertise and influence - to shape the world our customers will retire into.
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